Job Description

Cornerstone Community Association

Posting Date: October 30, 2025

Position:

Program Director

Position Reports To:

Executive Director

Location(s):

133 Simcoe St. South, Oshawa, various locations throughout Durham Region

Salary:

$71,295.01 up to $88,800.71 over 5 grids

Shift Coverage Times:

40 hours per week. Some flexibility is required, may involve evenings and weekends, including emergency coverage; on-call.

*Note: Shift times and schedules may be subject to change depending on program needs.

We are a faith based non-profit charitable organization providing social services to the Region of Durham.

Purpose of Position:

Under the direction of the Executive Director, the Program Director is responsible for management and oversight of all Programs of CCA while maintaining alignment with the organization's Mission, Vision and Values. This includes Program development, delivery and outcomes; infrastructure; personnel management; assistance with program promotion and events/outreach coordination, and various administrative tasks.

Qualifications:

This position requires a professional individual with a minimum of 5 years of progressive supervisory and managerial experience in a social services or human services organization.

Education:

Minimum requirement is an undergraduate Degree from a recognized university in a discipline such as Administration, Social Work, Organizational Development or Human Resources.

Other Requirements:

Excellent leadership and interpersonal skills

Experience facilitating meetings and teambuilding

Excellent skills in the areas of training, coaching, supervision and evaluation of staff.

Demonstrated excellence in administrative skills and Program development

Highly skilled in mediation, crisis intervention, and group facilitation

An understanding of the issues of vulnerable populations is an asset.

Excellent organizational, multi-tasking and communication skills; both verbal and written

Knowledge of relevant legislation (e.g. Employment Standards Act, Residential Tenancies Act)

Strong knowledge of computer software including Microsoft Word, Excel, PowerPoint, Desktop Publishing and keyboarding

Experience in program design, evaluation and quality assurance

Proven ability to develop and administer budgets

Experience managing in a unionized environment

Successful completion and maintenance of an Enhanced Reliability Clearance form Correctional Service Canada

Driver's License with own vehicle/insurance

Physical Demands:

Standing/walking for long periods of time; bending, stretching, pushing, pulling, and reaching

Keyboarding, sitting

Environment:

Institutional setting, Emergency Shelter facility, Federal Corrections and Housing programs

Key Duties and Responsibilities

Program

Engage with Management and other staff to identify program goals and objectives that are consistent with organizational policy and values.

Evaluate programs and provide feedback to Management staff and Executive Director as needed

Oversee any volunteer/student, or Agency secondments in conjunction with the relevant Program supervisor

Oversee Cornerstone's Programs through close, regular involvement with Program Supervisors/Managers

Assist Executive Director with Agency promotion as required

Provide information and consultation with outside groups and agencies about Cornerstone Programs and projects. Attend meetings in community or with the Region of Durham etc. as required or as delegated by Executive Director

Identify inefficiencies or problems within each Program and recommend options for addressing Program needs to Executive Director

Utilize mediation or resolution processes to manage conflict within Cornerstone facilities and ensure that conflicts among program staff are resolved according to process outlined in policy and on a timely basis

Encourage the participation of all staff in Cornerstone activities such as fundraising or Program development

Work closely with management staff to achieve cohesive, seamless program delivery

Interface with, and cultivate relations with, professional and community partners

Directly oversee the Community Residential Facility (CRF) Program, including fulfilling the role of Security Officer. Attend Case Conferences and Community Assessment Team meetings.

Some oversight of the Maintenance department

Adhere to all CCA Policies and Procedures

Supervision, Administration and Human Resources

Responsible for staff recruitment, hiring, evaluation, performance management, discipline, dismissal and other human resources administration as required/delegated

Prepare and maintain an annual staff development plan for all program staff

Develop and implement all organizational guidelines and policies for the purpose of ensuring compliance with all government regulations, funder and CCA policies/requirements

Communicate policies and information to Agency staff

Design and/or implement systems for documenting program activity, assessing outcomes and tracking statistics.

Provide a leadership and mentoring role to the management team through training, supervision, and regular evaluation

Provide, or delegate, complete orientation training to new staff

Provide day to day guidance, direction and support to all management staff to ensure compliance with all operating agreements, organizational, and legal standards

Develop, document and track, the annual Program staff training and development plan

Oversee attendance and lieu time records for all management staff

Ensure maintenance of all staff files according to the requirements of CCA policies and Operating Agreements

Schedule, prepare, and facilitate regular Management Team Meetings and All Staff Meetings

Attend and present at monthly Board of Director meetings

Prepare draft annual Operating Budgets in conjunction with Manager of Accounting and Administration for submission to the Executive Director. Monitor budgets on a monthly basis and assist in maintaining Program expenditures within budgeted parameters

Prepare statistics as required or appropriate

Oversee the completion of program reports in conjunction with Program Managers as required by the organization or its funders

Prepare submissions to funders as required or delegated

Update Program policy manuals as necessary and review policies on an annual basis

Ensure that personnel files for each program staff are up to date including all records of evaluation, discipline, vacation and lieu time, etc.

Ensure standards are met to maintain confidentiality of all information, files and statistics

Design and implement new service delivery models when required or as delegated

Demonstrate due diligence by inspecting the workplace regularly to ensure the overall safety of the facility, staff, volunteers, clients and observe and adhere to all Occupational Health and Safety Standards, the Human Rights Code and other applicable workplace legislation

Prepare regular reports as required by Executive Director, the Board of Directors or its committees as necessary

Oversight of Joint Health and Safety Committee and Labour Relations Committee

Ensure compliance with the Collective Agreement and participate in the Bargaining Process.

Assume duties as required or directed during Executive Director's absence

Discharge all responsibilities with a high degree of professionalism

Other duties as may be assigned by Executive Director

Cornerstone Community Association welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Pay: $71,295.01-$88,800.71 per year

Benefits:

Company events Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Education:

Bachelor's Degree (preferred)
Work Location: In person