Job Description

Who We Are:

arc programs exists to create thriving communities, free of systemic barriers and full of belonging, equity, and hope. We have a bold vision to ensure everyone in our communities feels connected and cared for, and we are excited to be expanding our team to help us accelerate our impact!

We're Hiring!

We are seeking a qualified individual to temporarily cover the role of Program Director for Children and Youth with Support Needs and Community Living Services. This position is expected to start in mid December, and last until the incumbent returns.



This position will be overseeing the agency's Child and Youth with Support Needs (CYSN) and programs in the South Okanagan and West Kootenays and Community Living Services in the West Kootenays.

Hours / Schedule:

Full-Time, Temporary to cover a leave, with an estimated start of Late December.



40-hours per-week


Primarily Monday to Friday, however hours may fluctuate to accommodate the program's schedule and the needs of the agency and administration. This position is based out of our Castlegar office and involves regular travel to Penticton which will include overnight stays.

Responsibilities:

Under the direction and supervision of the Director of Services, the CYSN and Community Living Program Director will supervise employees working in Children and Youth with Support Needs and Community Living Service programs in the service delivery area stated above.



The Program Director's Responsibilities Include:


Plan, organize, control, and direct the provision of services for CYSN and Community Living Services programs. Implement comprehensive plans and strategies to achieve identified program objectives. Provide clinical supervision and support to program counsellors and support workers to address the complex needs of the individuals served. Provide supervision and support to program staff in relation to developing and maintaining client records and effective case management practices. Provide annual employee performance appraisals and cooperate with staff to develop performance objectives and professional development plans. Provide crisis consultation to program counsellors and support workers, in cooperation with other senior program staff, as applicable. Coordinate referral, screening, and intake procedures. Liaise with collateral service providers, contractors, and stakeholders. Participate as a member of the Management Team to develop long range and strategic plans, and collaborate, assess and resolve operational issues as they arise. Complete administrative duties, including the range of required incident, quality assurance and program reports.

Preferred Education and Experience:

The ideal candidates will have a combination of supervisory experience, and clinical expertise related to supporting individuals with neurodiversity, disabilities and complex behaviours.


The qualifications for this position are: MSW or a master's degree in a relevant discipline (MA in Counselling, MA Psychology, etc.). BSW or a bachelor's degree in a relevant discipline (CYC, BA in Psychology etc.).




Preferred Types of Related Experience:


Supervisory experience with similar services. Registration in a recognized association (RSW, CCC, RCC) Certification / training and experience in ABA and Positive Behaviour Support planning is strongly preferred. Clinical knowledge of ASD, FASD, behaviour intervention strategies, and co-occurring challenges related to neurodiversity, disabilities and mental health, in addition to counselling skills.




To be successful in your role, you'll also need:


To be an innovative and supportive supervisor. To be well-versed in trauma-informed care. Experience in the management of at-risk behaviours. A strong understanding of strengths-based systems and attachment-based support. Excellent communication and coaching skills. Knowledge of and experience with conflict resolution and stress de-briefing techniques. To function effectively both independently and as part of a team, in a fast-paced working environment. To work collaboratively as part of a multi-disciplinary team.

Other Requirements

Need a valid BC Driver's License, regional insurance, and a reliable personal vehicle. Must Undergo a screening process, including a criminal record search

Wage / Benefits:

$7,500- $7,750 per month based on experience and education.



Upon successful completion of a trial period, this position is eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP or TFSA contributions); as well as accrued vacation and sick time at 5.8% - above BC Employment Standards!

Why we're an employer of choice!

Like most in the social services sector, arc programs is an equal-opportunity employer. We embrace diversity and ensure everyone on the team demonstrates cultural safety and sensitivity of all populations we serve.



But we believe there's more to our work culture that promotes high levels of employee satisfaction and retention...



We are inclusive.




We use an anti-oppressive lens to inform our work with folx of all cultures, races, ethnic backgrounds, disabilities, neurodiversity, sexual orientation, gender identity and expression, socio-economic status, religions, and other oppressions to enhance our approach to equality.



We are ever-evolving.



We recruit and retain highly skilled staff and support their development through training, education, research, best practices, and innovation.



We foster a culture of continuous learning and lean into diverse perspectives, encouraging all voices to be heard and honoring the wisdom of Metaptmumk - 'all-around seeing,' a multidimensional way of knowing, doing and being that reinforces positive, reciprocal relationships between Indigenous and non-Indigenous peoples, while decolonizing western knowledge and supporting an intersectional lens to cultivate warm, reciprocal relationship - while engaging meaningfully with the provincial community social services sector, Indigenous communities and agencies.




Discover more about our agency services and work culture at arcprograms.com.

If you feel a connection to our values and work, we'd love to hear from you!

Click the "Apply for This Job" Button.

We appreciate your interest, but kindly note that due to the high number of applications we receive, only shortlisted applicants will be contacted.

We acknowledge that arc programs is situated in the ancestral, traditional and unceded territories of the Syilx peoples in the Okanagan and West Kootenay regions. We also acknowledge the Metis people