Job Description

The Program Coordinator is responsible for development, organization, implementation, supervision, leadership and evaluation of community based programs. This position works with a variety of age groups and services that require additional program support. The Coordinator will oversee Community Association/Society programs by providing overall direction and be responsive and relevant to the needs within the community.

Duties and Responsibilities could include:

Programming

Develop, implement, coordinate, supervise and evaluate recreational, wellness, social, cultural and educational programs and services for the diverse needs of the Community.

Analyze emerging trends through best practices, direct consultation, and program evaluations.

Perform duties consistent with mandate of the Community Association/Society and the guiding principles within the City's plans and strategies as they relate to the position.

Connect volunteers into our programs and services.

Develop partnerships and network with Richmond Community Associations/Societies, Community agencies and service providers to develop programs and services to reach residents who are underserved.

Develop, plan, coordinate and implement and/or support special events.

Instruct and lead programs as required.

Supervisory

Provide leadership for staff reporting to this position. Recruit, train, supervise and evaluate instructors, volunteers and practicum students.

Develop and implement facility based staff training

Responsible for payroll, scheduling staff and facilitating meetings where necessary.

Safety/Risk Management

Follow and implement risk management and emergency protocols as required; complete risk assessment forms, incident and accident reports in a timely manner

Ensure program staff are aware of the emergency procedures and the location of safety equipment.

Adapt to the physical environment and assess the risk on an ongoing basis, especially with off-site programs and services.

Customer Service/Communication

Develop positive relationships with the community.

Liaise with schools and community agencies to develop and maintain a network and act as a resource to provide information and referral services to the community.

Respond to all inquiries from staff, volunteers and the public.

Deal with difficult and complex situations, requiring sound judgement and the ability to assess and respond accordingly.

Articulate boundaries governing appropriate behaviour and use of facilities.

Create and distribute promotional, marketing, and educational materials using a variety of tools

Administrative

Prepare and manage program budget

Maintain all records, forms, policies, and procedures.

Prepare written reports to Association Committees

Maintain supplies and equipment and set up facilities as needed.

Book facilities, buses, drivers, and plan/prepare detailed schedules/itineraries for programs/trips.

Research and apply for funding opportunities.

Attend meetings, conferences and workshops as required; provide regular updates/reports.

Administer programing activities in computer registration system.

Document and report abuse or neglect to appropriate authorities.

Other related duties as assigned and may vary according to each facility.

Required Qualifications

Grade 12 plus completion of diploma in recreation or related studies and two years' experience in program development, applied leadership, supervision, programming, building and managing programs budgets or an equivalent combination of education, training and experience.

BCRPA High Five - Principles of Healthy Child Development Certification.

Computer skills including Microsoft Office

Standard or Emergency First Aid Training & CPR & AED

Knowledge of community resources

Class 5 driver's licence

Police Information Check

Desirable Qualifications

Experience with Xplor Recreation registration system

Conflict resolution skills and ability to work collaboratively

Marketing and event planning skills

Experience working with volunteer boards

Food Safe

Second language

Class 4 Licence

HOURS OF WORK AND WAGES

30 - 35 hours/week (Monday to Friday, some evening and weekend work required)

Wage: $31.84 - $35.83

Benefits available after three months

Job Types: Full-time, Permanent

Pay: $31.84-$35.83 per hour

Expected hours: 30 - 35 per week

Benefits:

Dental care Extended health care On-site gym On-site parking
Work Location: In person