to join our team. As a leading French language proficiency test tutor, we are experiencing tremendous growth and need a Program Coordinator to assist with administrative work.
ABOUT CRACK THE TCF CANADA:
Crack the TCF Canada, as its name suggests, is a leading French language tutoring service that specializes in preparing our customers to achieve desired results in the TCF Canada and TEF Canada French language proficiency exams.
We are committed to providing learning options with a variety of structures and accelerated timelines to align with the goals of our customers.
KEY RESPONSIBILITIES:
Follow up on leads, maintaining consistent communication to support conversion and enrolment.
Coordinate with potential clients regarding trial classes and scheduled sessions, including sending reminders and confirming attendance.
Prepare and send calendar invites and links for virtual classes, ensuring smooth and timely delivery of information.
Update various internal progress-tracking reports and tools to ensure smooth daily operations and alignment across departments.
Draft and issue invoices, maintain accurate records of payments, and follow up on outstanding balances in a timely and courteous manner.
Deliver exceptional customer service by addressing student concerns, troubleshooting issues, and escalating matters when necessary.
Assist in coordinating tasks and communications between internal team members, including course administrators and instructors.
Perform general administrative duties as required, contributing to the smooth functioning of the business.
Perform other tasks that involve knowledge of French.
Minimum Qualifications
Bachelor's degree in: French, Linguistics, Education, or a related field OR strong experience teaching French as a second language (FSL/FLE)
Strong spoken French (C1+ level)
Willingness to complete FEI certification
Assets
Experience teaching French to adult learners
DELF/DALF corrector training (optional)
Does this opportunity seem like a fit for you? Submit your resume today!