Job Description

Heritage Family Services is seeking a passionate and dynamic

Program Coordinator - Foster Care & Recruitment

to join our team. In this vital role, you will oversee foster care programming with a focus on recruiting, supporting, and retaining foster families. You'll combine direct care, community engagement, and program leadership to ensure that children and youth in care receive high-quality, culturally responsive services.

This position also ensures compliance with agency policies, licensing standards, and legislative requirements.

Location:

Red Deer, Alberta (Main Office)

Employment Type:

Full-Time, 40 hours/week, M-F 8:30-4:30, some evenings and weekends

Department:

Foster Care Services

Reports To:

Service Manager / Clinical Director

Key Responsibilities

Foster Home Recruitment and Engagement

Develop and implement community outreach, events, and marketing strategies to recruit new foster families. Respond to inquiries and guide prospective foster parents through screening and onboarding. Collaborate with communications staff on promotional materials and community engagement. Facilitate pre-service orientations and ongoing training sessions. Build strong relationships with foster families to support retention.

Program Operations and Youth Care

Create safe, welcoming, and culturally responsive environments for youth in care. Develop and implement individualized care plans incorporating cultural protocols. Assume responsibility for overflow caseloads to ensure continuity of care.

Staff Supervision and Development

Supervise, mentor, and evaluate front-line staff. Oversee onboarding processes for new staff and practicum students. Conduct regular team meetings and maintain supervision documentation. Participate in the on-call rotation to provide after-hours support

Administrative and Compliance Duties

Maintain program documentation to licensing and agency standards. Coordinate intakes, assessments, discharges, and quarterly care plan reviews. Track foster home licensing status and case progress.

Financial and Operational Oversight

Monitor program budgets and expenditures. Manage payroll submissions and staff scheduling. Ensure facilities and vehicles meet operational standards.

Crisis Response and Communication

Participate in on-call rotations and provide crisis intervention support. Ensure accurate and timely incident reporting and communication with case teams.

Qualifications

Diploma or Degree in Human Services or a related field. Minimum of two (2) years' experience working with complex needs youth. Experience in foster care, child welfare, or family services preferred. Valid driver's license and clean driver's abstract. Able to pass Child Intervention and Vulnerable Sector Checks.
Job Type: Full-time

Pay: $26.36 per hour

Benefits:

Casual dress Employee assistance program Extended health care On-site parking
Flexible language requirement:

French not required
Schedule:

Evening shift Monday to Friday Morning shift Weekends as needed
Licence/Certification:

Class 5 Licence (required)
Work Location: In person