Job Description

Date Posted: 10/25/2022
Req ID: 28122
Faculty/Division: UofT Mississauga
Department: UTM:RG Academic Skills Centre
Campus: University of Toronto Mississauga (UTM)
Position Number: 00052333

Description:

About us:
The university's second largest division, U of T Mississauga (UTM) has 17 academic departments and offers 156 programs in 92 areas of study and is home to approximately 15,000 students and over 1,000 faculty and staff. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

The Institute for the Study of University Pedagogy (ISUP) is the centre for research on teaching and learning at the University of Toronto Mississauga (UTM). Established in 2020, ISUP advances the study of university pedagogy. In collaboration with faculty, staff , and students across UTM, we support the development of students' academic skills through courses, consultations, workshops and programs. We also support faculty pedagogy and the scholarship of teaching and learning through programming and one-on-one consultations. These offerings are informed by our commitment to innovative, inclusive, and accessible pedagogy.

ISUP's faculty and staff support the Robert Gillespie Academic Skills Centre (RGASC); the Teaching & Learning Collaboration; utmONE, utmONE Scholars, and Foundational Skills courses; and Scholarship of Teaching and Learning (SoTL).

Your opportunity:
Within ISUP, the Robert Gillespie Academic Skills Centre (RGASC) is a hub for academic skills development on the University of Toronto Mississauga campus. The mandate of the RGASC is to support and promote teaching and learning in a range of contexts across the University of Toronto Mississauga. For students, the RGASC is a resource for developing academic skillsthrough individual appointments and group-based initiatives that help students identify and develop the academic skills they need for success in their studies. For instructional staff and faculty, the Centre is a partner in teaching and learning activities. These activities include course and program design, implementation and assessment of a given intervention's impact.

Faculty and staff appointed to the RGASC have a range of specializations, including academic peer support, academic writing instruction, educational development, English language learning, numeracy, scientific literacy, and supplemental instruction. This diversity of experience and expertise enables the Centre to collaborate productively with partners from across the disciplines and campus, who bring with them a varied and diverse set of teaching and learning objectives.

Working collaboratively with the RGASC Director and staff, the program administrator provides administrative support for student and instructor programming and workshops offered through the Academic Skills Centre (i.e. Faciliates Study Groups, Promoting Academic Skills for Success). The incumbent will assist in coordinating schedules, booking rooms, updating program information and tracking enrollment. They will also assist in recruiting and training casual and work study staff and act as a resource for those support RGASC programming.

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Determining logistical details and activities for events and/or programming
• Tracking and monitoring enrollments and informing management of enrollment numbers
• Coordinating the preparation and distribution of program and/or course material
• Disseminating program information
• Providing detailed information on eligibility requirements, procedures and deadlines
• Implementing methods of practice andrelated processes to support the delivery of programming
• Maintaining information on a website

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two years of relevant administrative experience, preferably in a post-secondary education environment
• Experience providing front-line client services, preferably in a student facing environment
• Demonstrated experience coordinating programs, workshops, schedules, room bookings and timetables
• Advanced skills in MS Office Suite, file management systems (i.e. SharePoint), learning management systems (i.e. Quercus) and Zoom
• Strong interpersonal skills with the ability to exercise good judgment in dealing with faculty, staff and students
• Ability to work in a collaborative environment that requires multi-tasking, managing competing demands and adaptability
• Excellent judgment and diplomacy on confidential issues
• Experience coordinating and working with large groups of work study or casual staff

Assets (Nonessential):

• Experience coordinating co-curricular programs
• Experience with peer mentoringor supplementary instruction programs
• Demonstrated knowledge of content management systems (i.e. Drupal)

To be successful in this role you will be:

• Approachable
• Communicator
• Cooperative
• Multi-tasker
• Proactive
• Team player

Closing Date: 11/03/2022, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $60,006 with an annual step progression to a maximum of $76,739. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Veniesha Rochester

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .