Job Description

Job Title: Program Administrator, Eastern Online Company: Eastern College Location: Hybrid (Occasional travel to closest campus) Hours: 8:00 a.m. \xe2\x80\x93 5:00 p.m., Monday - Friday Start Date: Immediate


About Us: Eastern College and its subsidiaries are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities served and are proud to be an equal opportunity employer. We welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Eastern College Inc. is a leader in the Private Career College industry in Atlantic Canada. Established in 1983 we have delivered training in a modular approach to students to enable them to fast-track to job readiness. At Eastern, we\'re not just looking for employees; we\'re seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We\'re dedicated to providing a dynamic, innovative, and engaging learning environment. If you\'re ready to shape the future of business education and inspire students, this is the place for you!
The Opportunity: The major purpose of this position is to provide a point of contact for all students and manage program administration. The Program Administrator (PA) also supports day-to-day operations of the Campus by assisting the Campus Director (CD) to ensure that all administrative activities are current and up to date.
Key Responsibilities:

• Prepare program reports and documentation.
• Enter manager ok in XCAS after student grades have been approved by Campus Director. Notify Campus Director and Financial Aid Officer (FAO) of students who have multiple failing grades. Run Missing Marks reports twice per week with follow-up by Campus Director.
• Prepare and mail diploma and transcripts following the established process.
• Generate email accounts for new students.
• Provide support to students.
• Provide support to Campus Director.
• Monitor weekly attendance reports; update records on XCAS.
• Monitor weekly failed grades reports; create and issue Student Success Plans; update records on XCAS.
• Set up student orientation.
• Manage memberships for diploma programs ensuring proper paperwork is submitted.
• Plan and organize virtual graduation.
• Provide support to Campus Director, Education Consultants, Employment Specialists and Financial Aid Officers.
• Provide administrative support to support daily campus operations.
• Undertake special projects.

Requirements:

• Minimum college diploma from a business-related program and a minimum of one (1) year experience in a related occupation.
• 1-2 years of proven success in customer service and administration is required.
• Computer literacy in MS Office (Word, Excel, PowerPoint & Outlook).
• Ability to work independently with little supervision in a fast-paced environment.

Why You Should Join Us: Exciting Challenges: You\'ll be at the forefront of program administration innovation, tackling exciting challenges that will keep you engaged and motivated. Growth Opportunities: We believe in investing in our talent. You\'ll have access to continuous learning and development opportunities to advance your career. Collaborative Team: You\'ll be working alongside a group of passionate, like-minded professionals who are as excited about their work as you are. Rewards and Benefits: Competitive salary, generous benefits package, group RRSP match and more! How to Apply: If you\'re ready to embark on this thrilling journey with us, please apply directly through the "Apply" button on our website or the job posting platform. Additionally, please note that a mandatory assessment is part of our application process. Your participation in the assessment is a crucial step in our selection process, allowing us to better understand your qualifications and fit for the role.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve. We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process. We thank all applicants for their interest, however, only those selected for an interview will be contacted.