Program Administration Officer 3 (program Consultant)

Halifax, NS, Canada

Job Description


Competition # : 39947

Department: Labour, Skills and Immigration

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b18-Aug-23 \xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Department of Labour, Skills and Immigration (LSI) works as a trusted partner to grow the population, develop our current and future workforce, and foster inclusive, safe and fair workplaces. This includes welcoming people from across Canada and the world, helping people prepare for job opportunities and build the skills they need, promoting safe work environments and helping employers and employees know their rights and responsibilities. We work together to create a future where everyone has an opportunity to thrive.

Employment Nova Scotia (ENS) is a division within the Skills & Learning Branch of the Department of Labour, Skills and Immigration (LSI).

Through various programs and services we:

  • help Nova Scotians meet their employment potential,
  • help employers find the employees they need to prosper, and
  • help communities play an active role in developing well-balanced local labour markets.
We are a large, diverse, and passionate team focused on making a difference in the lives of people. We are committed to the pursuit of developing labour market programs and services that help Nova Scotians find employment, improve their skills, and ultimately improve their lives. Our team members make a real difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly skilled people and partners.

The people who use government programs and services are a diverse group of citizens of Nova Scotia and people who are coming here to work and live. It is important that the Employment Nova Scotia team reflects the people that we serve in order to deliver continuously improving, accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are heard and valued. We are committed to helping diverse talent thrive.

About Our Opportunity

If you are searching for a rewarding career opportunity, we have an exciting position for you as a Program Consultant with the Employment Program Support Unit of the Employment Nova Scotia division of LSI.

As a Program Consultant, you work as part of a team and report to the Corporate Strategist. You provide program management and operational support to Employment Nova Scotia (ENS) - to managers, supervisors, staff, Skills and Learning Branch staff, external stakeholders, and partners. You are a key subject matter expert on Employment Nova Scotia employment program policies and service delivery. You implement related initiatives, program development strategies and plans, including changes initiatives, to ensure program effectiveness and compliance to applicable policies and accountabilities under the Canada-NS Labour Market Development Transfer agreements.

The Program Consultant works collaboratively across the branch to align a continuum of programs, analyzing potential gaps and opportunities for program development or improvement. As the Program Consultant you also perform quality assurance functions for oversight of external service delivery providers and systems funded by the division and for internal service delivery systems.

Primary Accountabilities

As a Program Consultant you will:
  • plan, design, maintain and evaluate funding program policies and procedures for all ENS programs. This includes developing and writing program policies, guidelines and operational processes and tools. Through this work you also ensure programs meet labour market development needs and priorities
  • perform analysis of policy, programs, and delivery process
  • develop recommendations for policy improvements and implement changes
  • provide support to the development and oversight of accountability frameworks that ensure third party public employment services and ENS funding programs are being delivered in accordance with appropriate policy and guidelines and are effectively meeting the needs of the labour market in Nova Scotia; assess program and service delivery practices
  • provide subject matter expertise to others, internal and external, through coaching and training; develop and deliver training related to programs and procedures
  • action program and initiative promotional plans, including maintenance of program promotional materials
  • develop internal and external written & multimedia communications; and
  • undertake horizontal collaboration with a broad range of stakeholders - government departments, jurisdictions, community organizations, and training institutions.
Qualifications and Experience

This may be the right opportunity for you if you have a bachelor\'s degree in a related discipline plus 5 years of related experience or an equivalent combination of training and experience may be considered.

You must have extensive experience participating in, and often managing, various projects and project teams using project management techniques and you have the skills to manage project teams and working groups. You are a strong facilitator and communicator and can work with groups of all sizes to identify workflow structures using workflow analysis techniques and process efficiency tools to monitor and analyze workflows to determine and find ways to improve programs and services for external clients. You have also facilitated various working groups for other aspects including strategic planning and solution development. You can develop and maintain effective working relationships with stakeholders and have experience with conducting various methods of research and analysis to identify, test, validate and recommend program and service changes.

You possess exceptional communication (written and verbal) skills and must have experience developing program policies, guidelines, tools, and related training and communications. You have strong research and analytical skills to assess the impacts and outcomes of programs and services, you can identify areas for improvement, and you can analyze the impact of new programs and services, policies, procedures and systems. You can identify various needs and gaps as applicable and can conduct and complete quality monitoring and program reviews to ensure that programs are being effectively delivered and that projects are being properly managed and that projects are being properly managed.

You can develop recommendations that are provided and presented to senior leadership, including the preparation of program and research reports. You also have strong time and project management skills with an ability to manage competing priorities and concurrent projects. In addition, you are highly organized, use planning techniques, and have a strong proficiency in the Microsoft Office suite of products.

You have worked with and understand the needs of various communities that are part of the labour market (e.g., African Nova Scotians, Persons Living with Disabilities, Youth, Older Workers, Indigenous, Francophone, Newcomers and Immigrants) and the challenges they face in achieving full labour market integration.

Experience administering or overseeing labour market development programs is a significant asset in this role.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offering and eligibility criteria.

Working Conditions

Additional Information

Department specific flexible working schedules, to support your life at and outside work. This position can be based in Yarmouth, Digby, Bridgewater, Kentville, Halifax, Dartmouth, Truro, New Glascow, or Sydney. Flexible Work Arrangements are available and travel throughout the province will be required periodically.

What We Offer
  • An opportunity to reshape the way programs and services are delivered for an ambitious, complex organization that serves thousands of Nova Scotians
  • A position that comes with significant responsibility and opportunity to make an impact, and shape the future of employment programs
  • A close-knit, collaborative team of leaders and an engaging workplace where our employees feel valued, respected, connected, and tuned in.
  • Forward-thinking policies and strategies.
  • Countless career paths and resources to develop yourself.
Pay Grade: PR 13

Salary Range: $2,543.38 - $3,091.70 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia

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Job Detail

  • Job Id
    JD2222876
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2543.38 - 3091.7 per month
  • Employment Status
    Permanent
  • Job Location
    Halifax, NS, Canada
  • Education
    Not mentioned