Job Description

Bonterra Trattoria is a critically-acclaimed Italian restaurant renowned for its authentic regional cuisine, extensive award-winning wine program, and commitment to exemplary hospitality. As a cornerstone of Calgary's dining scene, we pride ourselves on creating memorable experiences through flawless execution and warm, knowledgeable service.

The Role:

We seek an accomplished server with demonstrated fine dining experience to join our service team. This position demands:

Service Excellence Requirements:

Minimum 3 years experience in upscale/fine dining environments Expert-level knowledge of Italian cuisine and wine service protocols Mastery of full dining room service sequencing (from amuse to digestif) Ability to confidently recommend wine pairings from our wine menu Impeccable tableside manner including proper crumbing, decanting, and finishing techniques

Operational Standards:

Complete command of POS systems (OpenTable, Sevenshifts experience preferred) Meticulous attention to table maintenance and service timing Ability to gracefully manage 5-7 table sections during peak service Thorough understanding of dietary restrictions and allergy protocols

Professional Attributes:

Impeccable personal presentation and grooming standards Command of professional service language and etiquette Emotional intelligence to read and adapt to guest preferences Team-oriented mindset with ability to support colleagues seamlessly

Why Join Our Team?

Work alongside some of Calgary's most respected hospitality professionals Continuous education Career growth opportunities within our restaurant group

Application Process:

Qualified candidates should submit:

Current resume detailing fine dining experience Cover letter addressing: Your philosophy on anticipatory service Most memorable wine pairing recommendation you've made Why Italian cuisine service requires particular expertise
Job Types: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Benefits:

Company events Discounted or free food Flexible schedule
Work Location: In person