Job Description

Job Overview

We are seeking a compassionate and dedicated Professional Hotel Pet Companion to join our team. In this unique role, you will provide exceptional care and companionship for pets staying at our hotel, ensuring they receive the attention and love they need while their owners are away. This position requires a strong background in caregiving, as well as the ability to manage various tasks related to pet care and client interaction.

Responsibilities

Provide attentive and loving care for pets, including walking, feeding, and playing with them. Maintain a clean and safe environment for both pets and guests by performing cleaning duties as needed. Assist with meal preparation for pets, ensuring dietary needs are met. Administer medications to pets as required, following specific instructions from pet owners. Communicate effectively with pet owners regarding their pet's well-being and any concerns that may arise. Support guests with additional services related to their pets, enhancing their overall experience at the hotel. Collaborate with hotel staff to ensure a seamless experience for both pets and their owners.

Experience

Ideal candidates will possess experience in caregiving roles such as:

Assisted living or senior care environments Nursing homes or hospice care settings Working with individuals with disabilities or dementia care Home care or general caregiving experience
Additional skills that will enhance your candidacy include:

Cleaning and maintaining living spaces Heavy lifting capabilities when necessary (e.g., assisting larger pets) Strong communication skills to effectively interact with guests and their pets
If you have a passion for animals and a background in caregiving, we invite you to apply for this rewarding position where you can make a positive impact on the lives of both pets and their owners.Love pets? Join Vancouver's leading premium pet care team!

About Pawsome Concierge:

At Pawsome, we believe that great care starts with connection. We're passionate about creating meaningful relationships between pets, their owners, and our caregivers. Unlike generic platforms, we prioritise the safety, happiness, and well-being of both pets and caregivers. Every member of our team is fully supported, insured, and trained in pet behaviour, first aid, and concierge-level service. At Pawsome, we value professionalism, trust, and heart in everything we do.

Job summary:

As a Pawsome Hotel Companion, you'll provide in-room pet care for guests staying at partner hotels in Vancouver, ensuring pets are happy, healthy, and safe while guests are away. This is not casual care--it's premium pet services, with full support from Pawsome every step of the way.

Responsibilities

Provide loving, attentive in-room pet sitting for guests staying at partner hotels. Communicate with the hotel concierge or staff when required. Feed, exercise, play with, and engage pets according to their individual needs. Monitor pets' health and well-being, administering medication if required. Share updates, photos, and videos with pet owners to keep them informed. Maintain the cleanliness of the hotel room during and after visits for all pets. Represent Pawsome with professionalism and courtesy in all guest and hotel interactions. Follow Pawsome protocols for pet care and safety. Deliver professional, reliable, and compassionate service that reflects Pawsome's high standards.

Requirements

Experience with pets, whether personal or professional (pet sitting, dog walking, grooming, training, rescue, or vet clinic experience welcome). Comfortable caring for pets of different breeds, ages, and temperaments. Strong communication skills and reliability. Comfortable interacting with hotel guests, staff, and concierge teams. Experience in hospitality or concierge settings is an asset. Willingness to obtain pet first aid and CPR certification (training provided if not already certified). Strong sense of discretion and professionalism suitable for high-end hotel environments. Ability to deliver thoughtful, compassionate care and build trust with clients and pets.

Why Join Pawsome?

Comprehensive training and support

in pet safety, CPR, behaviour, and hotel pet care etiquette.

Work with top hotels and premium guests

-- providing trusted, in-room pet sitting care.

Positive, pet-loving team culture

built on trust, professionalism, and respect.

Prioritise safety

-- every client and pet is fully vetted before booking.

Guaranteed payment

-- you're always paid by Pawsome, never chasing clients.

Serve premium clientele

-- no haggling, ghosting, or undercutting.

Access insurance and protection

-- coverage so you can focus on care.
This isn't a "side hustle." It's a chance to do what you love, backed by a community that values your expertise as much as pet owners value their peace of mind.

Job Types: Part-time, Casual

Pay: $17.85-$25.00 per hour

Expected hours: No less than 6 per week

Benefits:

Flexible schedule
Application question(s):

Which type of job assignments can you accept?
a. Occasional/one-off visits
b. Multi-day assignments (2-5 days)
c. Weekly assignments (1+ weeks)

Which time slots are you available?
a. Weekdays (morning)
b. Weekdays (afternoon)
c. Weekdays (evening)
d. Weekends (morning)
e. Weekends (afternoon)
f. Weekends (evening)

How many years of experience do you have caring for pets, personally or professionally? Please provide a brief description. Reliable transportation is required for this role. Which of the following applies to you?
a. I have a car.
b. I have access to reliable public transportation.
c. I do not have reliable transportation.

Are you available to work during this holiday season (Christmas, New Year's)? Yes/ No If you do not have a valid Pet First Aid and CPR Certification. are you willing to get certified through Pawsome Concierge at a discounted rate? Yes/ No Are you comfortable working in hotel environments and following property-specific guest care guidelines? Yes/ No Do you have experience with pets with behavioral challenges (anxiety, reactivity, resource guarding, etc.)? Yes/ No. If yes, provide a brief example.
Licence/Certification:

Pet First Aid and CPR Certification (preferred)
Location:

Vancouver, BC (required)
Work Location: Remote