Job Description

What will you do?

Monitor and investigate JCL Batch job executions, troubleshoot failures, and ensure timely resolutions to maintain smoot operations Ensuring the documentation and tracking of all shift's turnover issues. Contributing to job scheduling and report distribution, as well as data center standards development and enforcement. Monitoring the library to ensure that the proper generation of data files are available for production runs and tracks resolution.

Must-have

Willing to take a business focused, holistic approach to delivering operations Excellent communication skills (written and verbal) Displays a sense of ownership and exhibits flexibility, resilience, camaraderie, and resourcefulness Experience with the incident and problem management lifecycles Experience with SQL & Unix environments

Nice-to-have

ITIL Framework Experience with monitoring and logging technologies such as Dynatrace, Prometheus, Grafana, Zabbix, ELK, Splunk, etc. IT Systems Operations Experience Working experience with ServiceNow or comparable IT Service Management toolsets

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact A world-class training program in financial services Flexible work/life balance options

#LI-post


#TECHPJ

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

410 GEORGIA ST W, FLOOR 3:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-16

Application Deadline:

2025-10-03

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.