DESCRIPTION Responsible for assigning repair work to technicians and supervising workflow to complete vehicle repairs within target dates. Works closely with shop manager and technicians to promote good communication and efficiency. Communicates with customer for repair updates and notices of any delays. Documents repairs and communications. PERSONAL CHARACTERISTICS AND SKILLS Must enjoy working with people, working around cars and trucks, and be comfortable with leadership responsibilities. Must be able to make decisions and respond quickly to unexpected situations. Must be a good leader, mediator, and team player. Must have self-confidence, self motivation, integrity, and good work ethics. JOB OUTLOOK As vehicle population and miles driven increase every year, the need for quality collision repair will always be here. Larger repair shops need more "hands on" management to keep production levels as desired. Smaller shops may combine this position with other management responsibilities. PRE-EMPLOYMENT EDUCATION AND EXPERIENCE Math, reading, science, and business management skills are necessary to understand and manage all the operations necessary in the process of collision repair. A high school education is expected with post-secondary education in collision repair recommended. Industry experience is critical. A good understanding of the vehicle repair and insurance processes are necessary to communicate effectively with the customer and technicians. CAREER PATH An experienced technician is an ideal candidate for having extensive technical knowledge. This level of management can proceed to business ownership. This management experience could lead to positions in the estimating, education, insurance, manufacturer, or distributor industries.
We offer a Competitive Salary based on experience.
Job Types: Full-time, Permanent
Pay: From $60,000.00 per year
Additional pay:
Bonus pay
Benefits:
Casual dress
Dental care
Extended health care
Paid time off
RRSP match
Vision care
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
production management: 1 year (preferred)
Work Location: In person
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