Job Description

Job Title:

Production/Factory Manager (Hats & Apparel)

Reports to:

Director of Operations

Team Size:

40 Staff

About Tilley

Tilley is an iconic Canadian brand known for travel and adventure hats and apparel, with enduring quality and functionality. Our product team is passionate about applying their depth of product experience with an entrepreneurial spirit.As a Senior Technician, you will play a pivotal role in bridging the creative and production aspects of the design process. Your responsibilities will include interpreting design concepts into technical specifications, collaborating closely with cross-functional teams, and ensuring the seamless transition from design to production. You should have a strong understanding of garment construction, pattern making, and fit development with excellent communication and collaborative skills. You are detail-oriented with a keen eye for quality and precision, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment.

Role Summary

The Production/Factory Manager is responsible for overseeing the end-to-end hat production process, ensuring timely delivery, maintaining inventory and production records, managing vendor relationships, and supervising factory floor operations. This role requires strong leadership, organizational skills, and a deep understanding of apparel manufacturing.

Key Responsibilities

Production Planning & Execution

o Develop and manage the production schedule to meet sales forecasts and customer orders.o Plan and allocate resources effectively, including manpower, materials, and machinery.o Oversee the entire production lifecycle: cutting, sewing, trimming, finishing, and quality control.o Implement and maintain inventory control systems for raw materials and finished goods.

Quality Control

o Establish and enforce stringent quality control standards at every stage of production.o Conduct final inspections to ensure every hat meets our brand's exacting specifications before shipment.o Investigate and resolve any quality issues, implementing corrective actions to prevent recurrence.

Process Improvement & Cost Management

o Analyze production data to identify bottlenecks and implement process improvements for greater efficiency.o Source materials and equipment responsibly, negotiating with suppliers to optimize costs without compromising quality.o Manage the production budget and control operational expenses.

Vendor & Staff Coordination

o Maintain strong relationships with vendors /suppliers and any outsourced production component like embroidery.o Resolve issues related to vendor delays or quality concerns.

Safety & Compliance

o Enforce factory floor safety protocols (PPE, fire safety, chemical handling).o Conduct daily safety briefings and ensure compliance with regulations.o Maintain cleanliness and hygiene standards across the facility.

Qualifications

o Bachelor's degree in business management, Fashion production, Industrial Engineering, or related field.o Proven experience (5+ years) in production management or a supervisory role in a large team setup,

preferably within the apparel, accessories, textile, or manufacturing industry.

o Strong understanding of production planning, inventory control, and vendor management.o Strong proficiency in MS Suite, especially in Excel.o Excellent communication and organizational skills.o Ability to work under pressure and meet tight deadlines.o Proven leadership experience managing large teams.o Proficiency in inventory management and production planning software, preferably Microsoft Business Central.o Strong problem-solving skills and a hands-on, proactive approach.o Exceptional organizational and time-management abilities.

Benefits

Casual dress Paid Vacation Employee discount on merchandise Free parking

Other details

Location- 25 Prince Andrew Place, Toronto (Don Mills and Eglinton intersection) Monday to Thursday ( 7 am to 5 pm) On-site role

We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.

Accommodations are available on request for candidates taking part in all aspects of the selection process.