Job Description

Employment Type: Full-time Regular

City: Canada (Remote Work)

Posting Open Date: 07/10/2023

Posting Close Date: 07/24/2023 (Please note the posting will close at 11:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we\'re going global.

Join us and love where you\'re going.

Remote Work:

This position is eligible for remote work, within Canada, under our mobile workforce program.

Overview of role:

WestJet is seeking a Product Owner reporting into our Information Technology team. This individual can demonstrate a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an agile environment.

Reporting to the Product Manager, Commercial Operations, the Product Owner is a critical member of the Loyalty technology development team, responsible for maximising the value of Loyalty products. Product Owners assume several roles within the Loyalty Technology team, including business strategist, product designer, market analyst, business stakeholder liaison, and project manager.

Key deliverables include:

• Leads the loyalty technology development team on the delivery of prioritized features and improvements.
• Coordinates a team of 5+ developers including managed services offshore resources for development and delivery of prioritized features and improvements.
• Works with the developers on technology design and implementation.
• Creates and maintains the loyalty technology backlog.
• Responsible for working with stakeholders to define and prioritize stories for new and enhanced features.
• Defines the scope and timelines for each loyalty technology release.
• Creates and maintains the loyalty technology roadmap in conjunction with the commercial loyalty team and WestJet\'s overall priorities for the Loyalty program.
• Responsible for establishing relationships with strategic internal and external service providers, removing barriers for team members and promoting collaborative relations that promote smooth operations.
• Influence and assist in the development of the strategic vision for WestJet loyalty
• Provide analysis and implementation recommendations for all applications maintained by loyalty technology.
• Develop and present reports and recommendations to stakeholders.
• Responsible for communication updates for stakeholders related to the product.

Experience and qualifications:

• Bachelor\'s Degree (Technical/Business/Scientific) or equivalent work experience required.
• 7+ years experience working in a project management or product delivery role in a technology or digital organisation.
• Experience in business analysis and software development in a large enterprise environment is required.
• PMP Certification is an asset.
• Agile Certification is an asset.
• Advanced knowledge and experience with the Software Development Lifecycle (SDLC).
• Advanced knowledge and experience with SCRUM/Agile framework.
• Excellent detailed written and verbal communication skills.
• Experience in Loyalty or CRM is desirable.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet\'s regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet\'s operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet\'s Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit .

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