Job Description

THE ROLE:

Product Operations

Specialist

LOCATION

:

Richmond, BC

THE BRAND:

We are Vancouver-designed, North American made, and globally inspired. Our belief in slowing down the fashion cycle led us to make clothing on demand and with a clear purpose - to delight our #smashtessfam. Our best-selling Romper fabric is a sustainable rayon from bamboo and cotton blend, and although it costs more for us to use it, it's proven to stand the test of time and retain its shape and softness when treated well. We produce in our own backyard under our watchful eyes to ensure that our clothing is made in the very best working conditions by skilled and talented seamsters.





Smash + Tess was founded by a mother-daughter duo, dedicated to creating "everywear" to take you from the sheets to the streets... and beyond! Disrupting the fashion industry with chic and cozy clothing, Smash + Tess has a cult-like following from celebrities, influencers, and everyday women, because aside from our seriously cute designs,

we've created a community that celebrates comfortability and style! We exist to make our customers lives easy- because life can be complicated and life can be hard... but deciding what to wear

doesn't need to be!

WORKING

AT

SMASH + TESS:

We love Mondays! Some things you should know about what it's like to be on the Smash + Tess rocket ship:




We are a team of collaborative, creative, authentic, and highly effective people. Together we are launching the #romperrevolution! We get
big things done at an extraordinary pace, while making space for joy, friendship, and fun.

The entrepreneurial spirit is alive and kicking at Smash + Tess - we
move forward boldly. We believe in giving people a big job that they love, and empowering them to lead and own the area they're responsible for.
We thrive in a working culture where collaboration is queen. It's important to us that each team member's voice is heard and valued. We solve problems creatively as a team, and celebrate each other's impact.

ROLE OVERVIEW

:

The Product Operations Specialist leads the cross-functional development and execution of Smash + Tess' product strategy.

This role will create and manage the go-to-market calendar, plan production milestones, and support scheduling product launch dates.

This role also takes the lead on projects to drive

efficiency in our systems and processes

at the intersection of product, distribution, strategic sales, and marketing. This hybrid role will be required in office Tuesdays + Thursdays to work closely with the rest of the product team.

KEY RESPONSIBILITIES:

Manage product related data and processes such as UPC assignment, harmonization codes, and SKU creation Manage and order product peripherals such as hang-tags, product packaging, and product labels Lead season/collection reviews and product kickoffs to inform broader teams on product strategy Create, communicate, and oversee the seasonal go-to-market calendar, and deftly adapt to changes in production schedules and marketing launch dates Collaborate with department leaders to improve business processes related to product Support the Product & Marketing teams on evolving the go-to-market strategy Responsible for Purchase Orders, Fabrics and finished goods Work closely with local and overseas vendors to ensure on-time delivery of fabrics and finished goods Shipping and receiving
logistics of finished goods
Review sales and apply best size curve for finished goods Prepare launch quantity Collaborate with AP team on Purchase Order Invoices/payment reconciliation Maintain seasonal Drop Plans Extract sales data from Shopify weekly/monthly/quarterly/annual using Excel
and share with team
Extract inventory data from Shopify, using Excel and prepare ATS Prepare and share end-of-season sales lists Prepare and share month end closing reports Responsible for creating and maintaining seasonal buy plans

QUALIF

I

CATIONS:

3
years experience in production, development, and design
Ability to set the bar for communication between teams Strong Excel skills Experience with Shopify an asset Experience with Adobe Illustrator an asset A bias for action - always moving towards a solution, no matter the problem Demonstrated commitment to getting complex tasks over the finish line The ability to thrive in a challenging, fast paced environment, tackling
problems with joy





If this role is calling your name, we look forward to hearing from you!





Smash + Tess

warmly welcomes applications from people of all backgrounds and groups. We are committed to a culture of creative collaboration that celebrates

and uplifts diverse perspectives and voices.





Smash + Tess was founded in a region south of the Fraser River which overlaps with the unceded, traditional, and ancestral lands of the Kwantlen, Musqueam, Katzie, Semiahmoo, Tsawwassen, Qayqayt and Kwikwetlem peoples. We acknowledge and express deep gratitude to these peoples, on whose territory Smash + Tess operates, benefits, and flourishes.