Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid



Manulife is looking for a vibrant, knowledgeable and experienced Product Manager, Pharmacy Benefits who is has relevant experience with Group Benefits and/or the pharmaceutical ecosystem. Reporting to the Director Product, Pharmacy Benefits, this position will play a crucial role in developing, enhancing and managing our Pharmacy Benefits products and services. At Manulife, we strive to strike the perfect balance to achieve value for the sponsor, the member and their family, and society through improved health outcomes. At a time when new therapies are emerging at an unprecedented rate and at an unprecedented cost, this role takes on the challenges of slowing the growth curve, without compromising health outcomes and experience.

Key Accountabilities:

• Market Analysis: Conduct comprehensive market research to identify trends, customer needs and competitive landscape within the Pharmacy Benefits industry.
• Product Development: Lead key product projects from inception to launch \xe2\x80\x93 executing the product projects and initiatives to meet business plan objectives and ensuring the delivery of innovative and market-leading Pharmacy Benefits solutions.
• Roadmap Planning: Develop and maintain a product roadmap that aligns with the strategic goals.
• Stakeholder Collaboration: Partner closely with multiple internal key stakeholders from across Marketing, Pricing, Underwriting, and Distribution to ensure that the value proposition of the product is well articulated for our customers
• Customer Focus: Work closely with customers to understand their needs, gather feedback and integrate insights into the product development processes.
• Metrics and Analysis: Define key performance indicators (KPIs) and regularly analyze product performance, making data-driven recommendations for improvements.
• Leadership: Collaborate and influence across teams and boundaries, utilizing contacts to build and strengthen teamwork, performance and efficiencies.

Job Requirements (Education, Experience, Knowledge, Skills and Competencies):

• Bachelor\'s degree in a related field; MBA would be an asset
• Minimum 5 years of relevant work experience, ideally in group benefits and/or the pharmaceutical ecosystem, such as Product Manager, Pharmacist, Pharmacy consulting, Pharma market access
• Strong Group/Pharmacy Benefits knowledge, including Manulife\'s current Pharmacy Benefits product offering
• Be on the forefront of Canadian Group Benefits industry trends (current and future) and identifying areas of opportunity
• Understanding of the changing landscape of healthcare and advances in medical/pharmaceutical technology and the impact this has on health outcomes.
• Ability to develop and articulate a product strategy which includes research, business casing, product development, execution and measurement
• Demonstrated success in project management
• Strong financial acumen
• Ability to work across a complex environment \xe2\x80\x93 both internally and externally to lead teams with multiple mandates and differing value drivers
• Ability to thrive in a fast-paced, dynamic environment

Key Problems/Challenges:

• Ability to manage competing priorities
• Understand complex information and summarizing it effectively
• Staying in tune with rapidly evolving pharmaceutical and health care landscape
• Influence across all areas of GB and at all levels on product strategies
• Manage risk within the product portfolio

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $82,500.00 CAD - $148,500.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife