Job Description

Armstrong Moving is a professional moving company that has provided top-tier services to an extensive range of clients on a global scale, since 1963. As one of the largest members of United Van Lines in Canada, and partnerships with over 600 international moving companies, we are well equipped to execute the relocation requirements of our clients.

Due to our continued growth, and determination to constantly improve, we seek a

Process Improvement Project Manager

to join our team of dedicated and long-serving employees from our comfortable offices in Mississauga, ON.

The

Process Improvement Project Manager (PIPM)

is responsible for planning, sourcing, building and implementing workflow improvements across the Company. The PIPM will work with key stakeholders to manage assigned projects aimed at increasing productivity and reducing inefficiencies using smart digital solutions, existing technologies and AI. Success will be measured in terms of cost savings, improved workflows, efficiency gains, customer satisfaction and timely execution.

What we Offer:

Competitive wages and group benefits plan, including dental and vision care Employees enjoy ongoing development through Armstrong College Exciting and challenging work for a successful and proud Canadian employer An awesome team of dedicated individuals

Main Responsibilities:

Partner with key stakeholders and Leadership Team to implement strategic initiatives aligned with organizational priorities, focusing on technology and workflow enhancements. Eliminate inefficiencies such as manual handoffs, duplicate work, and other less-valued activities through technology and workflow improvements and by enabling automation/digital improvements. Facilitate problem-solving discussions across branches and departments with internal and external stakeholders. Project manage approved Process Improvement projects through completion, including: Investigate and test new technologies and processes to address identified operational gaps. Source appropriate vendors to support project deliverables as needed. Collaborate with vendors and internal stakeholders to deliver timely project outcomes. Facilitate cross-functional planning and decision-making. Monitor project progress against milestones and KPIs, providing updates to leadership as required. Ensure sustainable rollouts, including employee training on new tools and processes. Other related duties as required.

Required Experience and Skills:

Minimum 5 years successful experience in a similar role managing organization wide projects in the areas of technology and workflow improvements is required. A related bachelor's degree, or equivalent in education and experience is required. Project Management Professional (PMP) designation (or similar) is strongly preferred. Experience and training with Six Sigma, Kaizen, Lean Manufacturing, etc. methodologies is strongly preferred. Strong project management skills required. Aptitude and proficiency with various workplace technology solutions including AI, workplace automation, and other digital technologies is required. Proven ability to motivate and engage stakeholders, while holding overall accountability for deliverables. Strong computer skills required, including experience utilizing database systems, and comfort with exploring and learning new systems is required. Proficiency with Microsoft applications such as WORD, EXCEL, Outlook, etc. Strong command of the English language and excellent communication skills (written and spoken). Proven ability to manage critical projects on time and within budget.
We thank all candidates for their interest, however only those selected for interview will be contacted.

We are committed to all forms of diversity and welcome qualified applications from all backgrounds.Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability.

No Agencies Please

Other similar job titles may include:

Continuous Improvement manager, process improvement specialist, process improvement manager, project manager, change management, CI specialist, business process excellence manager, organizational change manager, organizational change specialist.

Job Types: Full-time, Permanent

Benefits:

Casual dress Dental care Disability insurance Extended health care On-site parking Paid time off Vision care
Application question(s):

Describe your experience with methodologies such as Kaizen, Six Sigma, or Lean Manufacturing please.
Experience:

business improvement project management: 5 years (preferred) cross departmental project management: 5 years (preferred)
Licence/Certification:

Project Management Professional (PMP) designation (preferred) Ontario Drivers license (preferred)
Work Location: In person