Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



The Private Banking Associate role will be responsible for providing support to a Private Banking Advisor. As a Private Banking Associate, you will provide exceptional service to Private Banking clients by assisting them with their transactional banking needs and responding to their queries. This could include lending, borrowing, investing or commercial lending needs.

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed as a Rotational Private Banking Associate:

• Client Service - Greet customers arriving for meetings and arrange contact with appropriate individual. Service the financial needs of existing clients when the Private Banking Advisor is not available.
• Operational Excellence - Respond to clients requests to process wires/cables and visa, tax and bill payments, and ensure requests get completed.
• Sales Support - Support Private Banking Advisor in the management of their portfolios by reviewing all customer documentation with respect to compliance with regulations and bank policies. Open bank accounts, credit cards and other products as identified by the Private Banking Advisor.
• Administrative Support -Process look-ups and provide information on accounts, loans and process cheque orders, and input credit details and loan notes into system.

Who You Are

• You have experience in the financial industry. You have strong organization and administrative skills at a senior level with the ability to handle a number of incoming requests and prioritize appropriately. You have developed influential skills sufficient to promote and elicit client cooperation and consensus in the acceptance of revised/new approaches and policies and have sound decision making skills. You have knowledge of and demonstrated ability to plan, schedule, and implement office processes.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You can demonstrate some experience with loan, mortgage, and investment products sufficient to respond to general customer inquiries.
• You have effective communication skills. Exemplary interpersonal and communication skills to interact with a wide range of individuals including peers, senior management and business partners. You have the ability to demonstrate tact, diplomacy, professionalism, and discretion.
• You understand that success is in the details. Strong technical skills in Microsoft Office Applications including, Word, Excel, PowerPoint, as well as various other office equipment. You have a proactive approach to understanding and applying technological advances to daily business. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Yonge and High Tech Banking Centre

Employment Type Regular

Weekly Hours 37.5

Skills

Communication, Credit, Decision Making, Mortgages, Office Administration, Organizing, Prioritization, Private Banking, Professional Etiquette, Transaction Banking