Job Description

ARC Document Solutions (www.e-arc.com) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands. Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology.

Our new print center in Etobicoke is looking to hire a full-time

Project Coordinator

with 2-5 years of experience in the print industry.

The Project Coordinator will be responsible for the following:

Handle inbound/outbound phone calls and emails with new and existing clients, providing quotes, order confirmations, and proactive issue resolutions.
Coordinate the end-to-end scheduling, production and installation of projects, while making sure budgets, quality, and deadlines are met.

Generate cost estimates and work orders.

Schedule and lead client proof approvals, virtual press checks, and on-site quality inspections; address feedback immediately and secure sign-off.

Coordinate internal cross-functional teams (design, pre-press, production, finishing) and external vendors (to ensure seamless workflow).
Process client change orders while minimizing the impact on schedule and budget.


Identify production risks, bottlenecks, or client concerns early; escalate with solutions and keep clients informed to preserve trust.


Archive final files, samples, and project documentation for future reference and re-orders.


Perform other tasks, duties, or functions as directed.

EDUCATION AND EXPERIENCE

Hands-on knowledge in a similar small format and/or wide format color graphics or project coordinator/estimator and communications role.


Excellent oral and written communication skills.



Disciplined project organization and planning skills with strong attention to detail.

Self-motivated with the ability to work independently, resourcefully with minimal oversight.

Able to work within a professional office environment and display reliability and

punctuality while completing all assigned tasks on time.