Job Description

Who are we?

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At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good.

What will you contribute?

You will play a critical role in building and scaling AI-driven solutions that support strategic initiatives including customer success planning, upselling strategy, and contract intelligence. In this role, you will design and manage advanced AI workflows, including Retrieval-Augmented Generation (RAG) pipelines and scalable agent-based architectures, to extract and validate insights from complex contract data across customer, procurement, legal and other domains. Your work will ensure data quality, enhance source system integrity, and enable new use cases that drive operational efficiency and informed decision-making. By collaborating with cross-functional teams, you will transform unstructured data into actionable intelligence, laying the foundation for enterprise-wide AI adoption.

Responsibilities & Deliverables

Develop and maintain data pipelines to ensure high-quality, reliable data ingestion from multiple source systems for contract-related use cases. Collaborate with cross-functional teams (Finance, Procurement, Legal, and Technology) to identify and prioritize AI-driven use cases that deliver measurable business value. Design and implement scalable AI architectures, including RAG pipelines, intelligent agents, and end-to-end workflows that transform unstructured data into actionable insights. Prototype and validate new AI capabilities through proof-of-concepts and pilots, rapidly testing and demonstrating transformative opportunities for the business. Document and share knowledge on AI workflows, architectures, and best practices to enable team growth and operational continuity.

Required Experience

Bachelor in Computer Science, Engineering, Mathematics, or a related field. Advanced degree is a plus. 8+ years of experience in data engineering or analytics. Hands-on experience building and operationalizing GenAI solutions within Databricks, including the use of Unity Catalog, Vector Search, MLflow, and GenAI frameworks (e.g. LangChain, LlamaIndex). Experience in prompt engineering, including writing, refining and tuning prompts for LLMs to maximize output quality and relevance. Strong experience in Python and SQL for building scalable data pipelines and performing complex data transformations. Excellent collaboration and communication skills, with experience working across cross-functional teams and influencing stakeholders to drive alignment between technical solutions and business objectives.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

Flexibility:

Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being:

Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

Medical, life & disability insurance, retirement plan, lifestyle and other benefits

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ESG:

Benefit from paid time off for volunteering and donation matching.

DEI

: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

Career Development:

Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition:

Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.





Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.


Be unique, be exceptional, and help us make a difference at Finastra!


Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.