Job Description

We are Canada's gold and silver professionals. The Canada Gold family is one of the country's largest jewellery, precious metal, and diamond buyers, and sellers of gold and silver bullion. At our retail location in Surrey with the flexibility to work 1-2 days per week at our Vancouver location when needed, we provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information, and expert advice when considering selling their valuables and/or investing in precious metals.

About the Position:

We are looking for a full-time Precious Metals Consultant and Dealer to join our growing team. This is an in-person role where you'll meet with customers who are buying or selling gold and other precious metals. Full in-store customer service training will be provided.

Please note: Reliable transportation is required as will need to fill in at our Vancouver location 1-2 days per week when needed.

Responsibilities:

Deliver exceptional customer service in person and over the phone Accurately assess customers' precious metals in a timely manner using tools provided Maintain a clean and organized store environment Work on additional tasks and projects as assigned

What We're Looking For:

Excellent customer service and communication skills Strong problem-solving ability Self-motivated and results-driven attitude Interest in learning and professional development Comfort and familiarity with computers and basic math

What We Offer:

Canada Gold is an equal opportunity employer and offers a range of benefits and support. We believe in hiring for character and training for skill, and we are committed to employee growth and advancement across our expanding group of businesses.

Benefits include:

Full in-store technical training program Customer service bonuses Opportunities for growth and advancement at locations across Canada

Schedule:

8-hour shift Saturday and Sunday shifts with the flexibility to work additional shifts during the weekdays and evenings. As well as the ability to work at our Vancouver location 1-2 days per week when needed.

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental care Extended health care Life insurance RRSP match
Application question(s):

This position will require you to work at our Vancouver Location 1-2 days per week and whenever needed.
Experience:

Customer service: 1 year (required)
Work Location: In person