Job Description

Precious Metals Analyst / Photographer Hybrid Role

About Us

We are Canada's gold and silver professionals. The Canada Gold family is one of the country's largest jewellery, precious metal, and diamond buyers, and sellers of gold and silver bullion. At our retail locations in Mississauga and Toronto, we provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information, and expert advice when considering selling their valuables and/or investing in precious metals.

About the Position:

We are looking for full-time Precious Metals Consultants and Dealers / Photographer to join our growing team. This is an in-person role where you'll meet with customers who are buying or selling gold and other precious metals as well as assisting with photography and crating product listings for our website. Full in-store customer service training will be provided.



Our ideal team member would embody positivity, enthusiasm, and an eagerness to learn. Coupled with an ability to adapt and grow with a highly motivated and dedicated team! Reliable transportation is required.

What You'll Do

Deliver exceptional customer service in person and over the phone Accurately assess customers' precious metals in a timely manner using tools provided Maintain a clean and organized store environment Work on additional tasks and projects as assigned. Photograph jewellery (rings, earrings, necklaces, bracelets) for product listings and marketing campaigns Set up and manage photography equipment, including lighting and staging Edit and retouch photos to ensure consistency and quality Create and maintain accurate product listings in Shopify Assist with content creation for social media and other digital platforms Maintain a clean and organized studio environment Contribute to additional creative or e-commerce projects as needed

What We're Looking

Excellent customer service and communication skills Strong problem-solving ability Self-motivated and results-driven attitude Interest in learning and professional development Comfort and familiarity with computers and basic math Strong photography skills; experience with product photography and lighting is preferred A passion for photography Proficiency with photo editing software (e.g., Adobe Photoshop or Lightroom) Attention to detail and ability to maintain visual consistency across listings Strong organizational skills and ability to manage multiple tasks Ability to work independently and collaboratively in a team environment Self-motivated, results-driven, and eager to learn Familiarity with Shopify or other e-commerce platforms (an asset, not required)

What We Offer

Canada Gold is an equal opportunity employer and offers a range of benefits and support. We believe in hiring for character and training for skill, and we are committed to employee growth and advancement across our expanding group of businesses.

Benefits include:

Full in-store technical training program Tuition and learning reimbursement program Customer service bonuses Opportunities for growth and advancement at locations across Canada

Additional Pay:

Bonus pay

Schedule:

8-hour shift Day shift weekdays & weekends

Experience:

Customer service: 1 year (preferred) Photography experience

Work Location:

Onsite