Job Description

ABOUT US

The Sherwood Park Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well. Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all within your local community.


We are currently looking for an experienced

Practice Facilitator

to join our team. This position is a great opportunity for individuals with experience in quality improvement, strong attention to detail and people skills. If you have the qualifications listed below, please submit your resume along with a cover letter for consideration.

POSITION SUMMARY

Reporting to the SPPCN Clinical Manager, the Practice Facilitator (PF) is a key role that engages with physicians, clinical staff and the SPPCN Quality Improvement team to develop and implement Quality Improvement plans in support of the advancement of the Patient's Medical Home (PMH) model. In a collaborative role, the PF assesses clinic readiness for quality improvement, adapts plans based on the clinic and ensures ongoing measurement and evaluation of QI initiatives. The Practice Facilitator must build strong relationships with a variety of stakeholders.

KEY RESPONSIBILITIES

Include, but are not limited to the following:

Engage physician and clinic staff to participate in quality improvement activities such as CII CPAR Assist physician and clinic staff in fulfilling all participation requirements for CII CPAR and act as an active support for the clinic throughout the registration process Assist physicians in completing quality improvement activity requirements as outlined by the College of Physicians & Surgeons of Alberta Physician Practice Improvement Program Evaluate, develop and implement practice improvement strategies with member physicians and clinics for improving the quality and provision of care for the practice's population Objectively assess physician and clinic staff readiness for change, current state of practice and develop recommendations for improvement, to achieve clinic goals towards PMH optimization. Develop tools and protocols where necessary for QI initiatives. Implement and monitor practice change methodologies appropriately using clinical practice and outcomes measures Determine the clinical practice improvement tools that are appropriate within a variety of clinics Develop data collection plans, in alignment with Schedule B priorities Build capacity for continuous quality improvement with clinics and interdisciplinary teams. Conduct Physician and clinic staff engagement in collaboration with the SPPCN's Clinical Manager through in-person visits, email, telephone or virtually Engage with and understand clinic team goals for improvement as well as current PCN, zone and provincial objectives Establish and maintain positive relationships with internal and external contacts, including physicians Reports on progress towards strategic and continuous quality improvement initiatives to the Quality Improvement Team Participate in quality improvement meetings both with the PCN zone and within SPPCN

EDUCATION & EXPERIENCE

Degree in a healthcare related field preferred, Business or related education Three years of Practice Facilitator and/or Quality Improvement experience in a health care-related setting. Primary Care Network experience preferred. Equivalent education and experience may be considered. Practice Facilitator training completed through ACTT a benefit Lean Six Sigma, Prosci, (or other Change Management designation) or IHI certification an asset Experience in process improvement tools and methodologies, and change management in a health care setting preferred.

SKILLS & ABILITIES

High level interpersonal abilities including written and verbal communication skills Fosters a collaborative work environment Able to work proactively, effectively, and independently in a complex changing environment Strong computer skills in MS Word, Excel, Outlook, virtual meeting platforms and Electronic Medical Record systems Proven problem solving and critical thinking skills Able to develop and maintain effective relationships Able to work as part of a team, demonstrating trust, respect and integrity

PERSONAL ATTRIBUTES AND COMPETENCIES

Enthusiastic and positive Flexible, creative and able to juggle numerous competing priorities Act ethically, responsibly and be accountable for actions Respect other views/opinions Able to have difficult conversations and be comfortable asking questions Adheres to applicable confidentiality and privacy legislation

OTHER OCCUPATIONAL REQUIREMENTS

A satisfactory Criminal Records Check with Vulnerable Sector. This would be the financial responsibility of the successful candidate. A valid drivers license and access to a vehicle for travel to various stakeholder locations Will require flexibility in hours and days of work with frequent early mornings and evening hours. Weekend time is unlikely at this time, but may change depending on stakeholder availability

DISCLAIMER

This job description indicates representative responsibilities and specifications of the position only and should not be considered to necessarily represent all responsibilities and specifications of the position. The incumbent may perform other duties as assigned, which are not specified in this description. A review and update of this job description will take place at the yearly performance review.




Q9iTzwypYk