The Practice Facilitator plays a key role in implementing the Primary Care Transformation initiative by assisting clinic teams with improvement towards the pillars of the patient-centred medical home model. The role includes working with Primary Care Network (PCN) team members, physicians, and clinic staff to advance their work processes related to patient access, patient attachment, panel management, patient screening, chronic disease management, and care planning.
General Duties:
Engage and develop relationships with primary health care teams and family physicians
Facilitate awareness and understanding of the concept of the patient-centered medical home (PMH) and the associated PMH pillars related to team-based care, panel management, preventative care, and enhanced patient access
Assist clinic teams to identify roles and develop work processes that improve efficiency and patient-centered care
Support ongoing team meetings, reinforcing improvement concepts, objectives, and methods
Assist with the identification and implementation of improvement projects
Mentor and coach clinic staff to implement projects and/or new/redesigned processes
Work with physicians and clinic staff to leverage EMR software and other documentation systems to support proactive patient care
Act as a resource to clinics respecting EMR optimization including providing training on advanced features and promoting process standardization and efficiency
Support clinic teams to gather data and report on process and outcome measures
Required Skills & Abilities
:
Effective verbal and written communication skills
Excellent organizational and time management skills
Facilitation, problem solving, decision making and conflict management skills
Proficiency in using Microsoft Office applications
Demonstrated aptitude with EMR or similar software application
Ability to balance multiple competing priorities
Ability to support change management and transformation initiatives
Understanding of primary health care delivery organizations (including family physician practices) in Alberta
Required Qualifications
:
Undergraduate degree or a diploma in a related field of study, preferably a health discipline, is preferred.
Valid driver's license with access to a reliable vehicle for travel
To apply for this position, email your cover letter, resume and professional references. The Grande Prairie PCN thanks you for your interest in this position, however only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $29.43-$36.59 per hour
Benefits:
Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Schedule:
Monday to Friday
Experience:
EMR: 3 years (preferred)
working with family physicians/primary care teams: 2 years (preferred)
Work Location: In person
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