Job Description

Hourly rate: $17.40 - $19.34

Greet and accompany guests to the rooms. Open doors and assist guests and visitors entering and exiting the property. Provide guests with information regarding the property\'s amenities, services and hours of operation, and for attractions and activities in the area. Identify and explain to guests room features (e.g., use of room key, mini bar, where to find ice and vending machines, in-room safe and laundry service). Transport guest luggage between rooms and designated concierge area. Assist with baggage storage and retrieval. Assist customers and visitors in getting on and off vehicles, including assisting customers with loading and unloading luggage. Provide customers with directions. Arrange transportation (e.g., taxi, shuttle) for guests and visitors, and document transportation requests in advance as needed. Communicate parking procedures to customers and visitors.

Follow and enforce all channel security policies and procedures; report maintenance problems, accident risks, accidents or injuries; complete training and obtain required safety certifications. Ensure uniform and appearance are clean and professional. Respect the confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist in moving, lifting, carrying, carrying, and placing objects weighing more than 75 pounds (34 kg). Stand, sit, or walk for an extended period of time or for an entire shift. Move at the speed required to respond to work situations (e.g., running, walking, jogging). Read and visually verify information in a variety of formats (e.g., small print). Reach for objects above the head and below the knees, including bending, body rotations, pulling, and stooping. Traveling on sloping, uneven surfaces or slippery steps. Go up and down stairs and service ramps. Greet and recognize all customers according to company standards. Speak to others using clear, appropriate and professional language and answer the telephone using appropriate etiquette. Remain vigilant to detect unwanted people on the property. Carry out all other tasks requested by managers and which correspond to the position.

Marriott International subscribes to the principle of equal access to employment. We are committed to recruiting a diverse workforce and supporting an inclusive culture that puts people first. We are committed to principles of non-discrimination against all protected individuals, for example persons with disabilities and veterans, and against any other basis covered by applicable law.

Notice to candidates:Delta Hotels Quebec takes its responsibility under applicable provincial legislation seriously and will ensure that candidates needing accommodation are accommodated. If you require accommodation in connection with this job posting or your online application, please contact us at 905-366-5227 or by email at so that a member of our human resources team can respond to your request. Please note that this telephone number and email address are only intended for people requiring accommodation measures to apply for a job. Hourly rate: $17.40 - $19.34

Greet and accompany guests to the rooms. Open doors and assist guests and visitors entering and exiting the property. Provide guests with information regarding the property\'s amenities, services and hours of operation, and for attractions and activities in the area. Identify and explain to guests room features (e.g., use of room key, mini bar, where to find ice and vending machines, in-room safe and laundry service). Transport guest luggage between rooms and designated concierge area. Assist with baggage storage and retrieval. Assist customers and visitors in getting on and off vehicles, including assisting customers with loading and unloading luggage. Provide customers with directions. Arrange transportation (e.g., taxi, shuttle) for guests and visitors, and document transportation requests in advance as needed. Communicate parking procedures to customers and visitors.

Follow and enforce all channel security policies and procedures; report maintenance problems, accident risks, accidents or injuries; complete training and obtain required safety certifications. Ensure uniform and appearance are clean and professional. Respect the confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist in moving, lifting, carrying, carrying, and placing objects weighing more than 75 pounds (34 kg). Stand, sit, or walk for an extended period of time or for an entire shift. Move at the speed required to respond to work situations (e.g., running, walking, jogging). Read and visually verify information in a variety of formats (e.g., small print). Reach for objects above the head and below the knees, including bending, body rotations, pulling, and stooping. Traveling on sloping, uneven surfaces or slippery steps. Go up and down stairs and service ramps. Greet and recognize all customers according to company standards. Speak to others using clear, appropriate and professional language and answer the telephone using appropriate etiquette. Remain vigilant to detect unwanted people on the property. Carry out all other tasks requested by managers and which correspond to the position.

Marriott International subscribes to the principle of equal access to employment. We are committed to recruiting a diverse workforce and supporting an inclusive culture that puts people first. We are committed to principles of non-discrimination against all protected individuals, for example persons with disabilities and veterans, and against any other basis covered by applicable law.

Notice to candidates:Delta Hotels Quebec takes its responsibility under applicable provincial legislation seriously and will ensure that candidates needing accommodation are accommodated. If you require accommodation in connection with this job posting or your online application, please contact us at 905-366-5227 or by email at so that a member of our human resources team can respond to your request. Please note that this telephone number and email address are only intended for people requiring accommodation measures to apply for a job.

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