Job Description

Job ID: 43030

• Job Category: Policy, Planning & Research
• Division & Section: Municipal Licensing & Standards, MLS Policy & Strategic Support
• Work Location: City Hall, 100 Queen St W, Toronto
• Job Type & Duration: Permanent, Full-time Vacancy
• Salary: $101,900 - $131,222, TM0653, Wage Grade 7
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-union
• Number of Positions Open: 1
• Posting Period: 27-Nov-2023 to 11-Dec-2023

The Municipal Licensing and Standards (MLS) Division supports the City of Toronto by leading the effective delivery of by-law administration and enforcement services, business licensing and permitting, and animal care services, all which contribute to the safety and vibrancy of Toronto communities. As part of this work, the Division has led several major bylaw reviews and introduced new regulatory regimes over the past few years, including Private Transportation Companies (Uber/Lyft), Short-term Rentals (AirBnB/booking.com), RentSafeTO: Apartment Building Standards, and many more.

Join MLS as Policy Development Officer, and lead policy files that will move the Division forward on key initiatives such as multi-tenant housing (rooming houses), animal care services, street vending, and property standards, among other important initiatives. This senior-level policy role is part of a team of policy and research professionals providing support to Committees, Council and the Division for the development of effective policies, by-laws and business practices.

Major Responsibilities:

• Leads and supports strategic policy development, policy analysis, research and program development processes by identifying, formulating and recommending new policies and policy amendments, preparing and supporting the delivery of detailed implementation plans to support management functions and improve the efficiency and effectiveness of operations and service delivery.
• Recommends policies/procedures regarding program specific requirements and implements detailed plans.
• Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, and relevant legislation and initiatives by other levels of government.
• Reviews and analyzes Standing Committee/Community Council/City Council agendas and reports, identifying items for the Manager/Director and initiate and coordinates necessary action for follow up.
• Provides strategic financial and political advice.
• Deals with confidential and sensitive information affecting MLS operations, staffing and budget related implications, assets and resources.
• Develops, coordinates, and implements public consultation processes to support changes to policies and by-laws.
• Develops divisional communication materials and content for internal and external stakeholders.
• Provides leadership to project teams comprised of multiple stakeholder interests such as divisional staff, consultants, staff of other divisions and/or City agencies and/or external stakeholders to research, prepare, and monitor implementation of recommendations and manages budgets, requests for proposals and service contracts related to projects.
• Prepares various correspondences, presentations, reports, briefing notes and other materials for the divisional senior management team.
• Fosters, and works collaboratively to maintain close and effective, working relationships with managers and supervisors in the division and City divisions and other levels of government, technical consultants, and members of the public or other groups as appropriate to ensure awareness of existing and evolving issues and concerns.
• Represents City interests in inter-jurisdictional, inter-governmental, international and community meetings/settings
• Participates in inter-Divisional policy/program development initiatives

Key Qualifications: * Post-secondary education in a related discipline (e.g. public policy/public administration, planning, intergovernmental relations) or an equivalent combination of education and experience.

• Considerable experience in policy and strategy development, including the ability to advance knowledge translation between research, policy and operations.
• Considerable project management experience, stewarding complex initiatives from inception through to implementation with minimal direction while balancing political, community and other stakeholder interests, and resolving conflicts.
• Considerable experience in facilitating stakeholder groups, including community groups or residents, in the development of public policy.
• Considerable experience using evidence to support policy development.
• Exceptional problem-solving skills, and proven ability to generate creative solutions to complex operational, policy and evaluation problems.
• Exceptional leadership, negotiation and collaboration skills and the ability to coach and influence without direct authority.
• Excellent presentation and written communication skills with the ability to structure and present information to both internal and external stakeholders through a variety of communications platforms, while ensuring corporate branding and messaging.
• High degree of judgment, political acumen and discretion; ability to analyze, problem solve and mediate complex situations, including ability to deal with divergent stakeholder interests.
• Strong networking and relationship building skills; and ability to handle matters of a confidential/sensitive nature as it relates to Council, senior staff, management and unionized employees.
• Ability to thrive in rapidly changing environment with frequent and competing priorities and deadlines and multiple tasks.
• Knowledge of municipal operations, Committee and Council proceedings, collective agreements, City guidelines, policies, municipal bylaws, and relevant legislation including Employment Standards Act, Human Rights Code and Occupational Health & Safety Act, AODA, and a general understanding of issues facing divisions and the City.

Equity, Diversity and Inclusion

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Accommodation

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