Policy Development And Research Manager

Ottawa, ON, CA, Canada

Job Description

CFMWS - WHERE PURPOSE MEETS PASSION!



At Canadian Forces Morale and Welfare Services (CFMWS), we're more than just a workplace; we're a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.



Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.



As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE



The Policy Development and Research Manager helps guide important projects that support the goals of the organization and reports directly to the Senior Manager, Military Family Services. They manage employees and provide leadership as required. They work closely with a team to plan initiatives, review existing processes, analyze program data and handle day-to-day tasks. A big part of their job is turning complex information into clear, practical advice that can help service providers and decision-makers. They are also skilled at tailoring program direction, whether in meetings, presentations or public discussions, based on the target audience.



The role also includes managing external contracts and working with partners to share knowledge in meaningful ways. To succeed in this role, strong evidence-based management skills, attention to detail, professional communication and comfort using innovative software are essential.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses




Bachelor's degree in Family Studies, Sociology, Social Work or a related discipline.

AND

Several years of experience in social research, program and community development or a related field.


Experience




In researching, analyzing, drafting, interpreting and editing policies and procedures



In policy and program development



In the development of research designs and methodologies



In planning, organizing and managing research data collection and statistical analysis



In facilitation and delivery of presentations, workshops and briefing sessions



In project management



In partnership development and contract administration, as required



In budget administration, as required



In personnel administration, as required


Competencies, Skills and Abilities





Client focus, organizational knowledge, communication, innovation, teamwork and leadership.





LANGUAGE REQUIREMENTS



Bilingual (English and French) Essential



Reading: Advanced



Writing: Functional



Oral: Advanced

BENEFITS AVAILABLE

Health Benefits:

Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.


Work Life Balance:

Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.


Retirement Planning:

Group Savings Plans.


Learning and Development:

Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.


Perks:

Discounts through CF One Member Appreciation.


Explore all the benefits CFMWS offers by visiting:

https://cfmws.ca/Benefits



OTHER INFORMATION



Enhanced Reliability Security Clearance



This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.



The selection process will be done virtually.



This is a temporary with an anticipated start date of 20 October 2025 and end date of 30 March 2026.

START DATE



October 20, 2025

INCLUSION AND ACCOMMODATION



CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.



Job Reference: CFMWS15665

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Job Detail

  • Job Id
    JD2841069
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned