As a PMO Practice Manager, you will serve as a leader within the PMO, responsible for driving project delivery excellence, shaping project management standards and practices, and advising on PMO related initiatives.
This role combines deep portfolio management expertise with practice leadership, and governance responsibilities to elevate the maturity and impact of the PMO across the organization.
The team will provide guidance on the processes, governance, tools, resourcing, and practices including compliance and audits for commercial banking.
Key Responsibilities
Elevate project management frameworks, tools, and methodologies to drive consistency, quality, and operational excellence across the PMO.
Ensure program and project governance, compliance activities, and audit readiness are aligned and completed successfully
Advance the integration of process improvements and feedback mechanisms to strengthen PMO effectiveness and meet evolving enterprise needs.
Lead the design, delivery, and continuous evolution of PMO training, onboarding, and learning programs to elevate project management capabilities.
Practice Management & Capability Building
Lead the development and continuous improvement of PMO methodologies, tools, and frameworks.
Consult and work with project managers and teams to ensure alignment with best practices and business outcomes.
Execute team evaluation processes to identify capability gaps and implement targeted improvements.
Champion a culture of accountability, learning, and delivery excellence across the PMO.
Organizational Influence & Governance
Influence and negotiate with cross-functional stakeholders to align project practice outcomes with strategic goals.
Recommend and implement measures to improve PMO practice effectiveness and project governance.
Serve on internal committees and task forces inside the Delivery team.
Thought Leadership
Act as a subject matter expert on project management controls and practices.
Develop an expert understanding of project management challenges and translate them into actionable project strategies.
Must Have Skills:
15+ years of progressive experience in project/program management, with at least 5 years in a leadership or practice management role.
Proven track record of managing complex, cross-functional projects with enterprise impact.
Strong knowledge of project management methodologies (e.g., PMI, Agile, Lean).
Exceptional communication, coaching, and stakeholder engagement skills.
Extensive change management experience
Nice to Have Skills:
PMP or equivalent certification preferred.
* Previous Financial Industry experience.
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