Job Description

Position Summary

We are seeking an experienced

Account PMO Manager

to oversee and manage the planning, execution, and delivery of various end user compute and various IT-related projects. This role requires a strategic thinker with strong project management skills, a deep understanding of IT infrastructure, and the ability to collaborate across multiple departments to ensure successful project outcomes.

Key Responsibilities

Project Leadership

: Lead and manage desktop refresh projects, ensuring timely delivery, adherence to budget, and alignment with organizational goals.

Stakeholder Management

: Serve as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.

Resource Coordination

: Collaborate with IT, various IT vendors, and other departments to allocate resources effectively and ensure project milestones are met.

Risk Management

: Identify potential risks and develop mitigation strategies to address issues proactively.

Process Improvement

: Continuously assess and improve project management processes to enhance efficiency and effectiveness.

Reporting & Documentation

: Maintain comprehensive project documentation, including status reports, risk logs, and post-project evaluations.

Qualifications

Education

: Bachelor's degree in Information Technology, Business Administration, or a related field.

Experience

: Minimum of 8 years in project management, with at least 5 years in a PMO environment.

Certifications

: PMP, PgMP, or similar project management certification preferred.

Technical Skills

: Familiarity with desktop hardware, operating systems, and IT infrastructure.

Software Proficiency

: Experience with project management tools (e.g., MS Project, JIRA, Asana) and Microsoft Office Suite.

Communication Skills

: Strong verbal and written communication skills, with the ability to present complex information to diverse audiences.

Preferred Skills

Experience managing desktop refresh projects in a corporate environment. Knowledge of ITIL or other IT service management frameworks. Ability to work in a fast-paced, dynamic environment with shifting priorities.
Must have skills


PMO Management PMP / Agile * End User Compute - Plus