Job Description

WHO WE AREAs a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more atAt E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents themany communities that we proudly serve.OUR VALUESRESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATIONAre you passionate about building resilient, scalable, and automated infrastructure? Join our team as a Platform Engineer and play a pivotal role in designing, implementing, and optimizing the backbone of our technology systems. Reporting to the Manager, DevOps and Platform Engineering, you will leverage DevOps best practices to streamline development and deployment, drive continuous improvement, and ensure high availability across our platforms.WHAT YOU WILL DO:

• Architect and Build: Design and maintain secure and robust infrastructure and automation systems that support our hybrid cloud environment using Infrastructure ac Code (IaC), promotion pipeline, and delivery processes
• Optimize and Automate: Enhance system scalability and reliability by automating repetitive tasks, monitoring performance, and identifying process improvements
• Collaborate and Innovate: Work closely with cross-functional teams, including System Administrators, Network Engineers, and Service Delivery Managers, to ensure seamless hybrid cloud platform delivery
• Champion DevOps: Implement DevOps practices for continuous integration, deployment, and delivery, leveraging the latest private and public cloud technologies like VMware, AWS and Azure
• Mentor and Lead: Provide guidance to other team members, sharing best practices and technical expertise

WHAT YOU WILL BRING:

• Education and Experience: Bachelor's degree in Computer Science or Engineering, plus 5+ years of experience in platform engineering or DevOps, ideally in mission-critical, 24/7 environments; or a combination of education, training and relevant experience
• Certifications: DevOps Engineer, Linux Foundation (CKAD, CKA, CKS), AWS/Azure/GCP certifications preferred
• Technical Skills:

• Strong experience with private and public cloud platforms (VMware, AWS, Azure) and automation tools (Ansible, Terraform, CloudFormation)
• Proficiency in containerization (Docker, Kubernetes) and Linux systems administration
• Solid understanding of monitoring tools (Splunk, Prometheus, Grafana, Elastic Search)
• Proficiency in Git repo and pipeline technology (Azure DevOps, AWS CodeBuild/CodeDeploy/CodePipeline, GitLab, Jenkins) and scripting languages (GO, Python, Node.js, Rust, Bash, JavaScript)
• Problem-Solving: Excellent troubleshooting abilities and an innovative approach to solving complex issues
• Communication and Teamwork: Effective communicator with a collaborative mindset, skilled at managing multiple priorities in a dynamic environment

SECURITY REQUIREMENTS:As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.WHAT WE OFFER:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• 4 weeks' vacation
• Eligibility to participate in our Personal Time Off (PTO) program
• 100% paid extended health and dental benefits
• Pension - employer matched contributions to Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.JOB DETAILS:

• Number of positions: 1
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: P3 $100,000 to $145,000 depending on experience
• Employee Group: Exempt
• Department: Technology Services
• Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)/Hybrid
• CLOSING DATE FOR APPLICATIONS: Open until filled

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability, please email

E-Comm 9-1-1