Job Description

Job Overview

We are seeking a dedicated and organized Pilates Studio Assistant Manager to join our dynamic team. The ideal candidate will play a crucial role in supporting daily operations within the studio, ensuring a smooth and efficient workflow. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively. The Studio Assistant will be instrumental in enhancing customer satisfaction and contributing to the overall success of our studio.

Responsibilities

Assist in managing studio operations, including scheduling and coordinating appointments. Front desk client check ins, greeting, and all other front desk duties Co-ordinating the class schedule with certified instructors and assisting with instructor sub. management Provide exceptional customer service by addressing inquiries and resolving issues promptly. Tracking inventory and studio supplies Utilize POS systems for processing transactions and maintaining accurate records. Engage in recruiting efforts by helping identify potential candidates for studio positions. Social media management (such as assisting with communication/comments/likes) and working with a marketing team Demonstrate excellent phone etiquette when communicating with clients and vendors. Negotiate with suppliers to secure favorable terms for studio resources. Collaborate with team members to ensure effective communication and teamwork. Assisting with payroll management processes for staff, ensuring accuracy and timeliness.

Skills

Excellent customer service abilities to foster positive client relationships. Proficient negotiation skills for effective supplier interactions. Familiarity with POS systems for transaction management. Experience in recruiting to support staffing needs. Effective phone etiquette for professional communication. Ability to sell studio services through persuasive communication techniques. Strong communication skills, both verbal and written, for clear information exchange. Team management capabilities to support a collaborative work environment.

Requirements

Previous studio management experience mandatory for this role.
Join us as a Pilates Studio Assistant Manager and contribute to creating an inspiring atmosphere that enhances both client experiences and team dynamics. Your organizational skills and proactive approach will be essential in driving our studio's success.

Hours/Schedule:

Monday-Fridays: Early mornings + late afternoons/evenings

Saturday-Sunday: Mornings

Job Type: Part-time

Pay: $19.00-$23.00 per hour

Expected hours: 15 - 20 per week

Application question(s):

What is your availability for this role? Please include a detailed schedule with the hours you are available. Are you currently working, studying or participating in any other role? If so, what are the hours?
Location:

Toronto, ON M6E 1B9 (preferred)
Work Location: In person

Expected start date: 2025-09-01