Job Description

Job Overview

We are seeking a dedicated and friendly Physiotherapist Assistant to join our team in a dynamic healthcare environment. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere while efficiently managing administrative tasks. This role is crucial in providing excellent patient care and support within our facility, particularly in pediatrics.

Duties

Greet patients and visitors warmly upon arrival, creating a positive first impression. Manage patient check-in and check-out processes, ensuring accuracy in scheduling and documentation. Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members. Maintain patient records with confidentiality and accuracy, utilizing medical terminology as needed. Assist with administrative tasks such as filing, data entry, and managing correspondence. Collaborate with healthcare professionals to facilitate smooth operations within the hospital setting. Provide information about services offered, appointment availability, and other relevant details to patients and families. Uphold a clean and organized front desk area to enhance the overall patient experience. Help the physiotherapist with treatment my implementing exercise programs, modalities, or what the treatment plan prescribes track patient retention and drop and ensure 100% satisfaction with patient care complete sanitation for treatment area and laundry

Requirements

Previous experience in a front desk or administrative role preferred, particularly in a healthcare setting. Knowledge of medical terminology is highly desirable to effectively communicate with staff and patients. Familiarity with patient care practices, especially in acute care or rehab environment, is an advantage. Strong interpersonal skills with the ability to remain patient and calm under pressure. Excellent organizational skills with attention to detail to manage multiple tasks efficiently. Proficient in using office equipment and software applications relevant to administrative duties. Ability to work flexible hours as needed to accommodate patient schedules. Experience working as a physiotherapist and/or assistant
Join us in providing exceptional care while being part of a supportive team dedicated to making a difference in the lives of our patients!

Job Types: Full-time, Part-time

Pay: $19.00 per hour

Experience:

rehab clinic: 1 year (required) Customer service: 1 year (preferred) physio assistant: 1 year (preferred)
Work Location: In person