Job Description

Job Summary

We are seeking a versatile and compassionate individual for a dual role as a Physical Therapist Assistant (PTA) and Front Desk Receptionist. This position is vital for both delivering high-quality patient care under the supervision of a licensed Physical Therapist and ensuring efficient, welcoming front office operations.

Clinical Responsibilities (PTA)

Patient Care:

Assist patients with therapeutic exercises and activities, including stretching, strengthening, and balance training, as outlined in the treatment plan developed by the supervising PT.

Therapeutic Modalities:

Prepare and apply modalities such as heat/cold packs, electrical stimulation, and ultrasound under the PT's direction.

Monitoring & Documentation:

Observe and document patient status, progress, and response to treatment, reporting changes to the Physical Therapist.

Patient Education:

Instruct patients and family members on home exercise programs and the proper use of assistive devices.

Clinic Maintenance:

Prepare treatment areas and equipment, ensuring cleanliness, organization, and adherence to infection control policies.

Front Desk Responsibilities

Patient Management:

Warmly greet patients and visitors, manage the check-in and check-out processes, and ensure a professional and friendly clinic environment.

Scheduling & Communication:

Schedule and confirm patient appointments, answer incoming phone calls, and manage emails and faxes. Jane App knowledge is advantage.

Administrative Tasks:

Perform clerical duties such as data entry, maintaining accurate patient records using electronic medical records (EMR) systems, and managing correspondence.

Billing & Insurance:

Verify patient insurance information, process payments, and assist with billing inquiries or insurance claims.

Inventory Management:

Monitor and order office and clinic supplies as needed.

Experience

Prior experience in a medical or physical therapy clinic setting is highly desirable, with some roles preferring experience in both clinical and administrative functions. Excellent interpersonal, communication, and multitasking skills are essential for managing both patient interactions and administrative duties effectively.
If you are an organized and empathetic individual with a dual passion for providing excellent patient care and seamless administrative service, we encourage you to apply for this rewarding position as a Physical Therapist Assistant and Front Desk Receptionist.

Job Types: Part-time, Casual

Pay: $18.00-$20.00 per hour

Expected hours: 15 - 25 per week

Education:

Bachelor's Degree (preferred)
Experience:

Physiotherapy Assistant: 1 year (preferred) Front desk: 1 year (preferred) Administrative: 1 year (preferred)
Language:

English (preferred)
Location:

Kitchener, ON (preferred)
Work Location: In person