Job Description

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Job Summary & Requirements


As an integral member of the Laboratory team the Phlebotomist responsibilities include:


performing a variety of venipuncture and capillary techniques involved in the collection of blood specimens from patients for laboratory procedures used in diagnosis and treatment of disease. receiving and organizing requests for blood collection. performing their AIDET with patients, family, visitors and others discussing information with patients to obtain laboratory information, explain procedures and allay any concerns. utilizing approved procedures for positive patient identification. recording proper collection information on requisitions/labels. assisting in inventory and supply control. organizing workload among technical team to ensure the efficient operation of the laboratory demonstrating financial accountability for time, resources and supplies maintaining a system for detecting, documenting and reporting discrepancies/errors and taking appropriate action(s) as required. reading and signing off on new and/or revised procedures, protocols and performance standards in collaboration. providing feedback to the appropriate leadership for improvements or corrections for policies and procedures liaising with other Laboratory and RVH staff, external laboratories, hospitals and physician's offices maintaining Accreditation Canada - Diagnostics compliance participating in initial and refresher training for new and current staff participating in staff and patient experience and feedback initiatives, professional development, teaching/ educational activities, safety and quality improvement programs to ensure excellence in the provision of services. observing and understanding RVH and departmental policies and procedures, adhering to RVH and departmental mission and vision statements while maintaining patient confidentiality. performing other related duties consistent with the job classification, as assigned, requested, or required.

The above responsibilities are not to be considered all-inclusive; may be assigned other related duties in the interest of efficient operations of RVH or effective patient care.


SKILLS/ABILITIES:


Demonstrated knowledge of Accreditation Canada - Diagnostics program preferred Demonstrated knowledge of current technologies within the field. Demonstrated interpersonal skills and ability to work effectively and professionally with patients, staff, physicians, volunteers, patient families, and visitors. Demonstrated excellent verbal and written communication skills. Demonstrated excellent organizational skills and ability to handle multiple tasks at a time in a cost-effective manner. Demonstrated ability to perform duties independently and as a team member, with high degree of motivation and independent judgment. Demonstrated commitment to excellent attendance and schedule flexibility. Demonstrated excellent conflict resolution and change management skills. Demonstrated strong critical thinking and problem-solving ability. Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use and other computer software. Demonstrated commitment to continuing education and performing mandatory reviews.

QUALIFICATIONS:


EDUCATION


Completion of Grade XII or recognized equivalent required. Medical Laboratory Assistant/Technician Certification from Medical Laboratory Professionals Association of Ontario (MLPAO) an asset.

EXPERIENCE


Minimum one (1) year recent (within past three (3) years laboratory experience Knowledge of medical terminology essential Working knowledge of ACCREDITATION CANADA - DIAGNOSTICS requirements preferred Previous data entry/computer experience essential Meditech and LIS knowledge and experience an asset Phlebotomy collection experience with patients of in a variety of health care conditions essential

PROFESSIONAL AFFILIATION:


Membership and participation in other relevant professional organizations an asset.