Job Description

Calea is Canada's leading pharmacy in the sterile compounding of patient-specific medications. Through our many customers across Canada, we enable the provision of increasingly complex community-based infusion therapies that avoid or reduce acute care stay.

WHAT WE OFFER!

At Calea we foster a collaborative environment where employees are encouraged to share ideas and contribute to meaningful work. We offer unique learning opportunities to grow and build your career. In addition, we value each and every contributor and offer various benefits and rewards (as applicable) including:

Health and dental benefits that start on your first day of employment Company matched RRSP program Generous vacation plan with one extra day accrual for each year of service Paid float days and paid sick days Employee assistance program Casual office dress code Employee recognition program Professional growth and development opportunities


We are currently seeing an

Pharmacy Manager

to join our Calea Hamilton team!

Location - 41 Brockley Drive, Hamilton ON

POSITION SUMMARY

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Regulatory & Compliance

+ Ensure compliance with federal/provincial regulations, OCP, NAPRA, USP 797, ISO, and corporate SOPs.
+ Oversee and implement pharmacy policies, procedures, corrective actions, and compliance reporting.
+ Maintain knowledge of drug standards, compounding practices, and ODB billing requirements.
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Pharmacy Operations Management

+ Manage daily pharmacy operations, ensuring accurate, timely, and clinically appropriate dispensing.
+ Support expanded scope of practice for regulated professionals.
+ Oversee inventory, narcotics control, environmental monitoring, and equipment maintenance.
+ Ensure timely handling of pharmacy facility alerts and issues.
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Staffing & Leadership

+ Schedule and allocate pharmacy staff to meet workload demands.
+ Hire, train, mentor, and evaluate pharmacists and direct reports.
+ Handle performance management, conflict resolution, and payroll.
+ Maintain personal practice hours and perform pharmacist duties as needed.
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Customer & Stakeholder Relations

+ Manage customer service issues and escalations.
+ Develop relationships with LHIN coordinators, hospitals, and prescribers.
+ Participate in audits, customer visits, and business development activities.
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Communication & Coordination

+ Facilitate communication across teams; lead regular pharmacy meetings.
+ Represent pharmacy in cross-functional meetings and projects.
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Technology & Reporting

+ Maintain proficiency in pharmacy systems and software.
+ Manage data entry, reporting, and document review/approvals.
+ Respond to inquiries from customers, regulators, and insurers.
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Financial & Strategic Support

+ Assist in budgeting, cost control, and invoice/expense approvals.
+ Identify and support operational improvements and business opportunities.

RELATIONS WITH OTHERS

Internally: The Pharmacy Manager has daily contact with staff in the pharmacy, customer service, pharmacy assistants, cleanroom technicians, warehouse associates/supervisors, dispatchers and quality control associate/supervisor. The Pharmacy Manager will also have contact with corporate support services such as operations, quality assurance/control, sales, finance, human resources, IT and pharmacy members at other sites. The Pharmacy Manager will work closely and collaboratively with the Senior Manager, Pharmacy, Training and New Technologies on the implementation of policy, procedures and work instructions and in the pharmacy. Externally: There is daily contact with patients and their agents, HCCSS staff, nurses, physicians and other customers.

QUALIFICATIONS

Pharmacy Degree (BScPhm or PharmD) Licensed pharmacist in good standing with the Ontario College of Pharmacists, Part A register Three years pharmacy practice experience with management experience preferred Previous experience in IV sterile compounding and/or pharmaceutical GMP environment is strongly preferred

SKILLS

Excellent Leadership skills Excellent communication skills (written and verbal) Excellent customer service skills and the ability to collaborate with all levels both inside and outside the organization Strong computer skills in MS Office, Monarch, Simplicity, SAP with ability to learn new applications with ease Strong attention to detail with the ability to multi-task and handle fluctuating workloads Excellent organizational and problem solving skills Excellent continuous improvement skills Proven ability to adhere to standards & procedures and maintain confidentiality Strong interpersonal skills and positive leadership qualities Excellent organizational skills with attention to detail. Strong initiative to learn independently and ability to work under minimal supervision Ability to perform risk analysis and make decisions in ambiguous situations Ability to handle multiple demands made simultaneously under short time constraints. Excellent understanding of the Ontario Drug Benefit formulary and third party payors' requirements for prescription entry and electronic and manual billing Good business acumen Ability to travel as needed

MORE ABOUT US!

We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their caregivers, and home care programs across the country. Calea supports patient care provided by several of Ontario's largest Local Health Integration Networks' (LHINs) Home and Community Care services. Our customers also include Regional Health Authorities.

Our people, experience, systems, and facilities make us a trusted partner in delivering innovative, cost-effective, patient-focused care that preserves independence and enhances quality of life. With over 250 employees and pharmacy locations in three provinces, Calea is committed to continually advancing the delivery of safe, high-quality community care.

If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Calea & Fresenius Kabi Canada. We are an employer that works to build great leaders, teams and businesses.

Inclusion and Equal Opportunity Employment

At FKC and Calea, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We are an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with candidates to meet their needs and provide an accessible candidate experience. If you are a person with a disability and require assistance during the application process, please let us know (

hrcanada@fresenius-kabi.com

). We welcome members of all backgrounds, experiences and perspectives to apply.

This position is a replacement for an existing vacancy within the organization.

#committedtolife