Job Description

About Us

The Pharmacy Lab is a modern, pharmacist-led compounding pharmacy located in the heart of Leslieville, Toronto. We blend science and wellness with personalized care -- offering community pharmacy services, customized compounded prescriptions, curated skincare and wellness products, and facial services.

Our focus is on

women's health, hormones, and holistic wellbeing

, and we are passionate about educating and empowering our community. As a

teaching pharmacy

, we mentor pharmacy students and foster a collaborative, team-based environment.

About the Role

We are looking for an enthusiastic and reliable

Pharmacy Assistant / Customer Service Representative

who loves both the science and service sides of pharmacy. This hybrid position blends

pharmacy support

with

front-store wellness retail and client interaction.

Key Responsibilities Pharmacy Operations

Assist pharmacists in preparing and filling prescriptions Receive and organize pharmacy and front-store orders Enter prescriptions and perform billing using

Kroll Pharmacy Software

Maintain stock levels, refill supplies, and assist with daily housekeeping (e.g. dishes, tidying, restocking) Answer phones and communicate with patients, prescribers, and healthcare professionals Support workflow for a clean, efficient, and compliant dispensary

Front Store & Customer Service

Welcome and triage customers and patients for the pharmacists Provide product knowledge, answer customer questions, and support sales Receive and merchandise inventory Create new product files in the inventory system as needed Operate point-of-sale (POS) systems and cash customers out Contribute to maintaining a clean, inviting retail environment

Growth Opportunities

Once foundational skills are learned, opportunities are available to: Learn

compounding

of prescriptions under supervision Develop advanced pharmacy and wellness knowledge Contribute to

social media and marketing content

(comfort in front of camera is an asset!)

Qualifications

Minimum 1 year experience

working in a community pharmacy Proficient with

Kroll Pharmacy Software

(or similar) Strong communication and multitasking skills Warm, professional, and approachable demeanor Passion for

health, skincare, and wellness

Comfortable working collaboratively with pharmacists, students, and assistants Attention to detail and commitment to accuracy

Why Join The Pharmacy Lab

Work in a

beautiful, innovative pharmacy space

focused on women's health and hormones Be part of a

collaborative, teaching-oriented team

that values mentorship and growth Opportunity to expand your skills in compounding, retail merchandising, and wellness education Employee discounts on skincare and wellness products

How to Apply

If you love wellness, enjoy connecting with people, and want to grow your career in a science-based, inspiring environment -- we'd love to meet you!

Apply via Indeed

or email your resume and a brief cover letter to

serina@thepharmacylab.ca

Website:

www.thepharmacylab.ca

Job Type: Full-time

Pay: $17.20-$22.00 per hour

Expected hours: 35 per week

Work Location: In person