Job Description

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, standards. The PSW collaborates with members of the health care team in meeting the needs of clients to attain an optimal level of independence and well-being.

This position is eligible for the $3.00 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.

Key Responsibilities:

• Observes and evaluates the client\xe2\x80\x99s or family\'s home, personal situation and client and family care plan to determine if any need for change in the personal support care plan is required and whether the client\xe2\x80\x99s and family\xe2\x80\x99s needs have been met. Advises supervisor accordingly.
• Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager. The written Care Plan is completed with information collected from the funder, the Manager and the client or family.
• Implements changes to the care plan under the guidance of the Manager for safety, liability and financial reasons.
• Reports verbally to the immediate supervisor or Personal Support Program Manager any changes in the client\xe2\x80\x99s or family\'s personal support needs or home situation necessitating a change in the personal support care plan.
• Performs personal support tasks reflecting the needs of the client and family. Tasks may include light cleaning, preparation of nutritious meals, care of clothes, shopping for the client as required, and monitoring and maintaining household safety.
• Provides personal care as directed by the Personal Support Program Manager or immediate supervisor, including assisting the client in walking, climbing or descending stairs, getting into and out of bed, eating, dressing and other matters of personal hygiene.
• Provides simple bedside care, where required, under the direction of a nurse.
• Provides respite care to clients as required.
• Supports clients\xe2\x80\x99 families by providing child care as required to allow for family relief.
• Organizes each day\xe2\x80\x99s activities, setting priorities for personal support and other activities under the direction of the Personal Support Program Manager or an immediate supervisor.
• Completes daily call checks, and other forms as required, to maintain the effective and efficient operation of the personal and home support service.
• Assesses the client\'s pattern of communication and ability to relate.
• Communicates with appropriate members of the health team regarding the management of the client\'s or family\'s homemaking, physical, and emotional needs and informs an immediate supervisor or Manager of any changes or concerns.
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and VON policies and procedures.
• Functions in accordance with VON\'s risk management policies, procedures, practices and guidelines designed to promote and protect client safety.
• Other duties as assigned.

External and Internal Relationships:

• Engages frequently with the immediate supervisor or the Personal Support Program Manager on any needed changes to client plans and other relevant information.

Education, Designations and Experience:

• High school diploma.
• Must have certificate in Home Support Worker, Personal Support Worker, Developmental Services Worker or Health Care Aide.
• Nursing students are welcome to apply. Must have completed first year of Practical Nursing or BScN to be eligible
• Internationally Educated Nurses (IENs) are welcome to apply
• Household management experience.
• Experience working with elderly or ill individuals or children.
• Current Standard First Aid Certificate
• Ability to work flexible hours
• Excellent oral and written communication, interpersonal and organization skills
• Ability to work independently and problem solve
• Ability to adapt to change and work in various social and economic environments
• Must have personal vehicle and possess both a current driver\xe2\x80\x99s license and proof of vehicle insurance
• A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
• A vulnerable Sector Search and/or Child Abuse Registry Check may be required
• Ability to speak French is an asset in French Designated areas
• Must be able to wear Personal Protective Equipment (PPE)

Work Conditions and Physical Capabilities: Attention to detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk, sit, stand, climb stairs; Hand movements.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at for further details.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at http://www.von.ca/en/accessibility for further details.

VON Canada is committed to embracing and celebrating diversity, equity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

VON Canada