Job Description

Personal Support Worker (Behavioural Supports)

Job Number:

2864

Job Type:

Temporary Part-Time

Temp Contract Length:

Up to 3 months

Location:

247 Franklin St N - Sunnyside Home

Number of Positions:

1

Division:

Community Services

Hours of Work:

40.25 hours biweekly, 1200-1800, 1330-1930, 0730-1330
Week 1: Mon, Tues, Fri Week 2: Tues, Wed, Fri Week 3: Tues, Wed Fri, Sat Week 4: Sun, Tues, Wed, Fri

Union:

Unifor 1106

Grade:

Unifor 1106 Grade 004A

Salary Range:

$32.43 - $32.43 per hour

Posting Date:

May 22, 2025 @ 12:00 AM

Closing Date:

May 29, 2025 @ 11:59 PM


Internal employees transferring from a bargaining unit to another bargaining unit or a Management/Management Support position will not be eligible for the payout of unused sick leave credits upon resignation, termination, or retirement, as per the collective agreement or HR Policy III-16 (Sick Leave). For more details please contact the Benefit Coordinator via email BenefitsHRC@regionofwaterloo.ca.

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
Taking only what we need Leaving some for others Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.

Guided by our 2023-2027 Strategic Plan, "Growing with Care," we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Works collaboratively with staff teams, residents, families, and external consultants to deliver person-centered care. Supports care approaches that are evidence informed, recognize the uniqueness of each person, and support an awareness of one's contribution to each relationship, including personal attitudes, values, and actions.

Duties/Responsibilities

Works under the direction of the Registered Staff and/or Assistant Manager of Care (or delegate) as a consultant for residents presenting with, or at risk for, expressive/responsive behaviours. Works as part of a multi-disciplinary team to create a caring, person-centred, home-like environment where residents feel listened to and cared about. Conducts and contributes to an assessment of the resident in collaboration with the resident, the family member, and staff team to recommend interventions and approaches. Supports the development and implementation of the behavioural support plan (BSP), including mentoring, conducting huddles, and modelling. Identifies non-pharmacological strategies that are abilities focused and person-centered to prevent expressive behaviours and makes recommendations to maximize safety. Provides hands-on consultation, coaching, and mentoring. Ensures information and BSPs are actively updated and shared with residents and families using appropriate, accessible methods. Analyzes and evaluates effectiveness of plans and communicates suggestions for adherence. Participates (weekly and as needed) in interdisciplinary rounds. Attends necessary care conference meetings and team meetings to liaise and problem solve. Advocates for and protects the individual rights of residents. Ensures the Resident's Bill of Rights is upheld. Assists with welcoming residents on the BSO caseload to the Home. Participates in the development and delivery of a safe transfer plan. Engages with residents, and promotes and participates with residents in programs and activities. Assists with serving meals, eating and nourishment, transporting and transferring residents, and promptly responds to alarms and requests for help. Responds to call bells and participates in resident rounding as directed. Upgrades and maintains skills by attending in-service programs, seminars, and courses. Reads distributed communications to stay current. Performs other related duties as assigned, per Seniors Services policies and procedures.

Knowledge, Skills, and Abilities

Understanding of the geriatric population, as well as knowledge, skill, and judgment acquired through completion of a Personal Support Worker Certification program per the requirements of the Long Term Care Homes Act and Regulations that meets: + (i) the vocational standards established by the Ministry of Training, Colleges and Universities, or
+ (ii) the standards established by the National Association of Career Colleges, or
+ (iii) the standards established by the Ontario Community Support Association
+ and is a minimum of 600 hours in duration, counting both class time and practical experience time.

Knowledge of best practices for caring for persons with cognitive/mental health needs, normally acquired through education in Gentle Persuasive Approach (GPA), Mental Health First Aid, Validation Communication, Butterfly, Positive Approach to Care, U-First and/or Dementiability. Must have a tuberculosis (TB) test and required immunization(s). Knowledge of and ability to comply with policies, procedures, person-centered care philosophy, and related legislation. Demonstrated communication strategies that show compassion, validate emotions, support dignity, and promote understanding. Ability to interact appropriately as an interdisciplinary team member through collaboration and cooperation with residents, staff, and resident's family. Ability to read, participate in, and communicate as it relates to resident care plans, health status updates, daily reports, information forms, and personal histories. Ability to operate mechanical lifts and transfer devices per policy. Must provide an acceptable vulnerable sector police check. Ability to work day/evening/night/weekend/ and statutory holiday hours when assigned to Sunnyside Home, and potentially when assigned to Community Alzheimer Program. Ability to support and demonstrate the Region's values.

The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Metis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email talentmanagement@regionofwaterloo.ca.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).