Job Description

We are currently looking for a Personal Lines RIBO Licensed Insurance Customer Service Rep to join our team. If you are passionate about delivering unsurpassed service, an outstanding team player and thrive in a fast passed environment we would like to hear from you. Rai Grant Insurance Brokers is an established, diverse, friendly large brokerage. We are located in Markham, Ontario and are a 30 year old family owned insurance brokerage offering a competitive compensation and benefit package If you are interested please email your resume to personallinesdept@raigrantinsurance.com Primary responsibilities include:

• Providing exceptional day to day customer service to clients \xe2\x80\x93 answering client questions and addressing concerns
• Processing policy changes
• Maintain professional relationships with Insurers and underwriters
• Assist and provide support to producers when required
• Claims reporting on behalf of the client
• Renewal reviews and remarketing policies as required

• RIBO licensed with minimum 3 years Customer service experience within an insurance brokerage setting
• Good working knowledge of personal lines insurance policies and coverages
• Proficient in the use of Computers and Applications \xe2\x80\x93 working knowledge of C.Q. and Power Brokers and Insurance company portals
• A team player with a sound work ethic
• Very strong attention to detail
• Strong multi-tasking and time management skills
• Excellent organizational, interpersonal, written, and oral communication skills