Job Description

At Butler Byers Insurance, we've been helping clients feel confident and protected since 1907. As a Personal Lines Account Manager, you'll be a trusted advisor to individuals and families, providing thoughtful guidance, tailored coverage, and the personalized support we're known for.

Why Join Butler Byers?

At Butler Byers, you're not just another employee. You're part of a local, fourth-generation business where your voice is heard and your contributions matter.

You'll have the opportunity to connect with and learn from the owners and leadership team. We believe in open doors and approachable people. Be part of an organization that actively supports local events and causes and includes you in deciding where we give back. We offer an education budget, a wellness budget, and ongoing learning opportunities so you can continue to grow professionally and personally. Enjoy regular staff events, a collaborative culture, and a team that genuinely cares about one another and the work we do together.
Key Responsibilities

Manage a broad range of personal lines products, including Home, Condo, Tenant, Seasonal Home, Rental & Vacant Homes, Agro, Auto, Annual Medical, and Travel Insurance, by addressing client needs, providing quotes, placing coverage, and offering trusted support throughout. Maintain a strong understanding of a wide range of personal lines products and confidently manage policies using our company portals. Assist with coverage changes and accurately issue binders, certificates, and endorsements. Handle claims support with empathy and professionalism, and work to retain clients by managing cancellation requests thoughtfully. Oversee the full renewal process, including remarketing policies and helping clients find the best ongoing coverage options. Support clients throughout their insurance journey, from initial setup to claims and renewals, ensuring they feel informed and cared for every step of the way.
If you're someone who enjoys building relationships, problem-solving, and making insurance feel less overwhelming, we would love to meet you.

Join the team at Butler Byers Insurance, where trusted advice, client care, and community roots come together.

Job Type: Full-time

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care Wellness program
Work Location: In person