We are not your average insurance brokerage! Klondike Insurance Agencies Ltd. is a family?owned independent brokerage based in Edmonton, serving clients across the province. We're proud to be Alberta's #1 motorcycle insurer and are deeply involved in the riding community through events, support, and special programs. We provide clients with Automobile, Personal Property, Motorcycle, RV, Commercial and other types of insurance. Our team is tight?knit -- more family than coworkers -- and we believe in delivering outstanding personal service with integrity and expertise to all our clients, for all their insurance needs.
Compensation will be at or above market, based on skills and industry experience.
What You'll Do
As a Personal Lines Insurance Broker with Klondike, you will:
Provide exceptional customer service by managing personal lines clients (home, auto, RV's and more), ensuring their coverage best meets their individual needs.
Advise clients on policy options, coverage details, premiums, endorsements, and discounts in a clear and professional manner.
Quote, cross-sell, and remarket personal lines products to best serve clients and grow our business.
Process policy changes, endorsements, cancellations, renewals, and claims accurately and in a timely fashion.
Build and maintain strong relationships with clients and with our insurance company partners through proactive communication and timely follow-up.
Stay up to date with insurer guidelines, products, and industry regulations to ensure compliance and best practices.
Collaborate with colleagues - sharing knowledge, supporting others, and maintaining the high standards of our brokerage.
What We're Looking For
Must?Have Skills:
Licensed at
Level 1
in Alberta;
Level 2
preferred
Minimum of
3 years' experience
as a personal lines broker
Strong customer service communication skills (verbal and written) -- able to explain complex insurance clearly to clients
Ability to learn quickly and adapt to changing tasks, products, or procedures
Additional Desirable Skills:
Experience using
Power Broker
or other broker management systems
Experience using many of the insurance industries leading company's portals
Motorcycle insurance experience or a strong interest/knowledge in that line of business
Personality Fit:
Customer?oriented, quality focused, service?minded
Enjoy working in a team while also able to act independently under your own initiative
Bring knowledge and creative ideas to help enrich our team
Thrive in fast paced environment; readily handle multiple tasks at the same time without sacrificing accuracy or client care
Ability to think outside the box. Value integrity, transparency, and community involvement
What We Offer - "The KI Advantages"
A casual, friendly office environment where you will be part of a close, supportive team
Opportunity to grow with a well?established brokerage that's been serving Albertans for over 50 years and has a strong reputation in insurance
Above average compensation package
Benefits and ongoing professional training/licensing support
A company who treats their clients and their employees as people, not just a number. We have receptionists that answer the phone when clients call, and who transfers them to a broker to be helped right away. No long hold times, no automated queue systems and a personal (not "call centre" like) approach for both our customers and our people.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Extended health care
Paid time off
Tuition reimbursement
Application question(s):
Are you local, live in Edmonton
Experience:
Personal Lines Insurance Broker: 3 years (required)
Licence/Certification:
Alberta Level 1 or 2 Insurance License (required)
Work Location: In person
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