Job Description

Company Description
When you join the TWIS team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. Our team is currently looking for a/an:
Personal Lines Damage Insurance Broker - Sales (Remote/Hybrid)*
What you will do: *
Located in Edmonton - Remote and Hybrid work arrangements available.
As a member of the National Home and Auto Sales Team, your responsibilities will include:

• Identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.
• Selling products by establishing contact and developing relationships with prospects, answering incoming communications, following-up on expiry date cards, re-quoting prospects from previous years and cancelled files, and contacting leads generated.
• Creating a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up.
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.
• Maintains accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements.

Qualifications*
What you will bring: *
If this opportunity sounds interesting, and you meet the following requirements, you might be the person we're looking for. We need someone who has:

• Quoting and selling personal insurance products by establishing contact with new client leads generated through a multitude of sources, developing relationships with prospects, answering incoming communications, following-up on expiry date lists, re-quoting prospects from previous years and cancelled files, and contacting leads generated.

• Identifying opportunities to sell additional lines of business to our well-established client base, then contacting clients to present the offer.

• Creating a trusting environment that fosters new sales opportunities and retention of existing business.

• Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.

• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up.

• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.

• Maintains accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements.

We also consider your potential._ If you know you have what it takes to do the job but your experience doesn't exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit._Additional Information*
What we offer: *

• Competitive salary and bonus structure
• Industry-leading employer-paid group benefits that start on your first day
• Defined benefit pension plan
• 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
• Flexible work from home and hybrid options
• Opportunities for advancement

TWIS is more than_ just_* a place to work.* In addition to competitive salaries, defined benefit pension plan and industry-leading benefits, TWIS offers a work environment where your opinions are valued and expected! Our employees have the opportunity to provide feedback on departmental goals, to work collaboratively, and to continuously improve their professional skills. We take pride in our employee programs, including health and wellness initiatives, social events and much more! To recruit the best, we offer the best. For more information on TWIS, visit the 'About Us' page on our website.
If you are interested in this opportunity, please apply online.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
#LI-Remote, #LI-Hybrid,Location: 17704 103 Avenue Northwest, Edmonton, ABJob Type: Full-time