Job Description

ABOUT PEPINO'S SPAGHETTI HOUSE

Located in the heart of Vancouver's Little Italy, Pepino's Spaghetti House -- affectionately known as 'The House that Spaghetti Built" -- is a nostalgic, high-energy spot serving up Italian-American classics with character and charm. Housed in the former Nick's Spaghetti House, a Commercial Drive institution for over 60 years, Pepino's proudly carries on the legacy with its iconic wood-paneled walls, warm and welcoming booths, a vintage thatched-roof bar, and photographs lining the walls offering a snapshot into the past.



We serve up red sauce favourites like spaghetti and meatballs, deep dish pizzas, mozzarella sticks, and legendary tiramisu -- all made with high-quality, thoughtfully-sourced ingredients. While the flavours lean classic, we're always playing with creativity and seasonal ideas to keep the menu fresh and fun.



As a member of Banda Volpi -- the acclaimed restaurant group behind Savio Volpe, Elio Volpe, and La Tana -- Pepino's is part of a team recognized for creating some of Canada's most well-regarded dining experiences. Banda Volpi (meaning "gang of foxes") has earned a national reputation, celebrated for emphasizing thoughtful cuisine, warm hospitality, and exceptional service. The group has received numerous accolades, including Michelin recommendations, a variety of Vancouver Magazine awards, Gold at the Vancouver International Wine Festival, and placements on Canada's 100 Best Restaurants.



We're looking for passionate, hospitality-driven front-of-house team members who love great food, great people, and bring their own great energy. If you're someone who brings personality to the floor, thrives in a fast-paced environment, and cares about creating memorable guest experiences, we'd love to meet you.



OUR CULTURE PILLARS


We are driven by our Culture Pillars -- the values that guide everything we do:

WE SHOW UP FOR EACH OTHER. We value our associates and strive to build trust, communication, and empowerment.

WE CREATE AND GROW. We expand our knowledge and push our boundaries to build a culture defined by creativity, innovation, and collaborative growth.

WE ARE GUEST OBSESSED. We welcome everyone as if they are guests in our own home, placing guests at the forefront of everything we do. Hospitality is in our DNA.

POSITION: SUPPORT STAFF (FOOD RUNNER / SERVER ASSISTANT)

FULL or PART-TIME

We're looking for friendly, hard-working individuals to join our support team as Food Runners and Server Assistants. This is an excellent entry point into the world of hospitality--no prior experience is required. If you're passionate about food and wine, love working as part of a high-energy team, and thrive in a fast-paced environment, we'd love to hear from you!

WHAT YOU'LL DO

Deliver food and assist with service to ensure a seamless, elevated guest experience Maintain guest water levels and clear/reset tables quickly and efficiently Keep service stations stocked and organized (cutlery, plates, glassware, water bottles, etc.) Communicate with the Expo and Kitchen to ensure timely and accurate food delivery Support servers and the rest of the FOH/BOH team with a positive and professional attitude Polish glassware and cutlery to standard, and help maintain cleanliness in shared spaces and guest washrooms Follow all service standards, training notes, and daily task lists

QUALIFICATIONS

No previous experience required--just a strong work ethic and eagerness to learn Ability to work in a fast-paced, team-oriented environment Excellent communication skills and a positive, guest-focused attitude Attention to detail, strong sense of urgency, and pride in keeping things clean and organized Serving It Right certification (required before your first shift) A passion for hospitality and an interest in growing within a leading restaurant group

COMPENSATION & BENEFITS

$17.85 + gratuities Daily staff meal Extended health benefits program (for eligible employees) Staff recognition and milestone program Generous staff dining discounts Ongoing training and opportunities for growth within our team

AVAILABILITY

Three to five shifts per week Must be available on weekends (Saturday and Sunday)


We are excited to meet individuals who share our love for Italian hospitality and are ready to grow with us.