Job Description

ABOUT PEPINO'S SPAGHETTI HOUSE

Located in the heart of Vancouver's Little Italy, Pepino's Spaghetti House -- affectionately known as 'The House that Spaghetti Built" -- is a nostalgic, high-energy spot serving up Italian-American classics with character and charm. Housed in the former Nick's Spaghetti House, a Commercial Drive institution for over 60 years, Pepino's proudly carries on the legacy with its iconic wood-paneled walls, warm and welcoming booths, a vintage thatched-roof bar, and photographs lining the walls offering a snapshot into the past.



We serve up red sauce favourites like spaghetti and meatballs, deep dish pizzas, mozzarella sticks, and legendary tiramisu -- all made with high-quality, thoughtfully-sourced ingredients. While the flavours lean classic, we're always playing with creativity and seasonal ideas to keep the menu fresh and fun.



As a member of Banda Volpi -- the acclaimed restaurant group behind Savio Volpe, Elio Volpe, and La Tana -- Pepino's is part of a team recognized for creating some of Canada's most well-regarded dining experiences. Banda Volpi (meaning "gang of foxes") has earned a national reputation, celebrated for emphasizing thoughtful cuisine, warm hospitality, and exceptional service. The group has received numerous accolades, including Michelin recommendations, a variety of Vancouver Magazine awards, Gold at the Vancouver International Wine Festival, and placements on Canada's 100 Best Restaurants.



We're looking for passionate, hospitality-driven front-of-house team members who love great food, great people, and bring their own great energy. If you're someone who brings personality to the floor, thrives in a fast-paced environment, and cares about creating memorable guest experiences, we'd love to meet you.

OUR CULTURE PILLARS

We are driven by our Culture Pillars -- the values that guide everything we do:

WE SHOW UP FOR EACH OTHER.

We value our associates and strive to build trust, communication, and empowerment.

WE CREATE AND GROW.

We expand our knowledge and push our boundaries to build a culture defined by creativity, innovation, and collaborative growth.

WE ARE GUEST OBSESSED.

We welcome everyone as if they are guests in our own home, placing guests at the forefront of everything we do. Hospitality is in our DNA.

POSITION: HOST

FULL-TIME

We're looking for warm, confident, and organized individuals to join our front desk team as Hosts. This is an ideal entry point into the world of hospitality -- this is an entry-level position, however preference will be given to candidates with experience in guest services, coordination, or working in a smaller, high-touch restaurant environment.

WHAT YOU'LL DO

Greet guests with warmth and professionalism, making them feel welcome from the moment they arrive Manage the flow of service by coordinating reservations, walk-ins, and the waitlist using our booking system Communicate clearly with the service team and kitchen to manage seating and timing Keep the host area and front entrance organized and looking sharp at all times Be a calm, positive presence under pressure -- the first and last impression of our restaurant Assist with daily setup and closing duties, including checking washrooms and maintaining guest-facing areas Follow all service standards, training notes, and daily task lists

QUALIFICATIONS

No previous hosting experience required -- just a great attitude and willingness to learn A natural communicator who thrives in a people-facing role Able to stay calm and organized in a busy, fast-paced setting Detail-oriented, punctual, and proud to represent the front of house team Serving It Right certification (required before your first shift) A passion for hospitality and interest in growing within a leading restaurant group

COMPENSATION & BENEFITS

$17.85 + gratuities Daily staff meal Extended health benefits program (for eligible employees) Staff recognition and milestone program Generous staff dining discounts Ongoing training and opportunities for growth within our team

AVAILABILITY

Three to five shifts per week * Weekend availability (Saturday + Sunday) required