Job Description

Title: People and Culture Coordinator

Reports To:

Director, People & Culture

Department:

People and Culture

Position Type:

Temporary Full-Time, November 2025 - March 31, 2026.

Salary Range:

$55,000 - $62,029

Location:

Ottawa, ON


This position is eligible for a hybrid work model, subject to the Commission's remote work policies and practices (typically, two days per week in the office).

ORGANIZATIONAL BACKGROUND

The Mental Health Commission of Canada (MHCC) is a non-profit organization created to focus national attention on mental health issues and to work to improve the health and social outcomes of people living with mental illness.


The Commission is seen as a leader nationally and internationally in several areas. Building upon the work done to date, the core mandate, and the unique position of the Commission, and guided by Changing Directions Changing Lives: The Mental Health Strategy for Canada, the Commission will focus in the areas of, substance use, suicide prevention, population-based initiatives, and engagement. This prioritization will enable the Commission to be successful in meeting its mandate, staying focused, and having a measurable impact for those living with mental illness and their families and caregivers.


The Mental Health Commission's head office is in

Ottawa, Ontario

.

POSITION OVERVIEW

The People and Culture Coordinator supports the People and Culture (P&C) team in delivering a positive employee experience across all stages of the employee lifecycle. This role focuses on providing administrative support across key P&C programs, including learning and development, performance management, recruitment, employee metrics, and HRIS updates.


The ideal candidate has 1-2 years of experience working within an HR team and demonstrates strong organizational skills, attention to detail, and a passion for people-focused initiatives.

DUTIES & RESPONSIBILITIES

Performance Management:

Support with the administration, preparation and execution of performance review cycles (e.g., launching review periods, tracking completions, sending reminders). Assist with compiling performance data and reports for leadership review. Maintain templates and resources related to performance processes.

Recruitment:

Post job advertisements on internal and external platforms. Schedule interviews, support Employee Experience Business Partners (EEBPs) with drafting offer letters and extension letters and support the onboarding process. Assist in tracking recruitment metrics (e.g., time-to-fill, source of hire).

Metrics and Reporting:

Maintain and update employee-related trackers (e.g., headcount, turnover, training participation). Generate regular HR metrics reports for leadership as directed. Support data collection for compliance and audit purposes.

Learning and Development (L&D) Support:

Coordinate logistics for training sessions, including scheduling, materials preparation, and participant communications. Track employee training completions and maintain learning records. Assist in updating training calendars and development resources.

HRIS Administration:

Process employee changes in the HRIS system (e.g., promotions, salary changes, personal information updates). Ensure data accuracy and assist with regular audits of employee records. Assist with preparing reports or exports from the HRIS as needed. Functions as the back-up for running our Payroll when needed.

General Coordination:

Respond to routine employee inquiries related to HR programs and processes. Maintain digital HR files in compliance with record-keeping standards. Support special projects and initiatives led by the People and Culture team.

SKILLS AND EXPERIENCE

Strong organizational and time management skills with an ability to manage multiple priorities. High attention to detail and commitment to data accuracy. Strong communication skills (written and verbal) and a professional, approachable manner. Discretion in handling confidential and sensitive information. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and HRIS platforms (experience with ADP Workforce Now is an asset). A growth mindset and willingness to learn new systems and processes.

QUALIFICATIONS

Post-secondary education in Human Resources, Business Administration, or a related field. 1-2 years of experience (co-op experience welcomed) in a Human Resources support role, preferably within a generalist or operations team.

COMPETENCIES

Values and Ethics Respectful of Diversity Continuous Learning Results Management Teamwork and Cooperation Oral/Written Communication Health, Safety, and Wellness (physical and psychological)

PHYSICAL/COGNITIVE DEMANDS

Moderate to extended periods of time spent in meeting-type settings Extended visual requirements (5+ hours) due to computer-related work Extended periods of time (5+ hours) spent in a sitting position (computer work, meetings etc.) High degree of concentration required High attention to detail required May occasionally require flexible working hours to meet deadlines or support organizational initiatives. Must be comfortable working in open space and virtual environments Must be able to work effectively from home temporarily or as needed; including the availability of reliable internet and working environment (desk, chair etc.); please note that the Commission does not reimburse employees for internet, utilities or other home office type expenses including desks, chairs, etc.

PSYCHOLOGICAL DEMANDS

Continuously deadline-driven requirements Moderate level of multi-tasking Moderate exposure to stress resulting from multiple interactions, internal and external customer relations, and output requirements. Capacity to effectively organize and prioritize own work Responsive to possible rapid changes in priorities Adaptable to change (organization and work level) Moderate degree of emotional intelligence required to develop and maintain good relationships, communicate clearly, influence others, work well in a team, and manage conflict Performance goals and objectives are established yearly and regularly reviewed

LAND ACKNOWLEDGEMENT

The Head Office of the Mental Health Commission of Canada is located on the unceded, traditional Territory of the Algonquin Anishinaabe Nation in what is now called Ottawa, Ontario. We acknowledge that for thousands of years, the Algonquin People protected these lands, the Ottawa River Watershed, and its tributaries.


As a national organization, we also acknowledge that we work on the traditional lands of many different nations. Today, a path to truth and reconciliation begins with recognizing both the stewardship and the sacrifices of the original peoples. We are committed to recognizing the errors of the past, acknowledging the challenges of the present, and contributing to a new and equitable relationship with the First Peoples.


As a pan-Canadian organization committed to Reconciliation we encourage applications from individuals who identify as Indigenous (First Nations, Inuit, and Metis).


The Mental Health Commission of Canada is committed to diversity in the workplace and workplace well-being. As such, applications from individuals from diverse backgrounds such as First Nations, Inuit, and Metis, members of a visible minority group and those with lived experience of mental health problems or illnesses are welcomed and encouraged.


The Mental Health Commission of Canada welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.


Accessible formats and communication support for applicants are available upon request by contacting People and Culture at hr@mentalhealthcommission.ca.