Job Description

:

The Pension Benefits Analyst will work in the Pension Benefits Department and will report to the Pension Benefits Management Team. Primary responsibilities include processing of applications, handling member queries, office walk-ins, and daily department correspondence and additional duties as required.

Qualifications and Requirements:

Minimum 3 years work experience in the field of Benefit Administration preferably Pension Post-Secondary Education (University Degree or College Diploma an Asset) Multilingual; English, Italian, Portuguese, French or Spanish CEBS and / or PPAC certification is an asset

Skills:

Strong verbal communication and business writing skills Strong task management skills Research and analytical skills Ability to problem solve and recommend solutions as well as implement and execute Strong micro-based computer skills (Microsoft Office) Promote quality improvement and teamwork Customer service skills Adherence to timelines

Key Accountabilities:

Processes pension applications Processes termination applications Communicates with Companies, WSIB and Service Canada regarding Pension/Termination files and general inquiries Communicates with Financial Institutions regarding transfers and direct deposit issues Communicates with Local Unions regarding pension hours, union dues, etc. Assists telephone inquiries from Pensioners, Beneficiaries, Active members, Terminated members or any third party Assists Pensioners, Beneficiaries, and all other members or third parties who visit the Fund office Handles suspensions/reinstates & recalculations Handles deceased Pensioners and Beneficiaries files and processes refunds Process Family Law Valuation Applications and Inquiries Checks monthly schedules (Pension &Termination) Checks Local Union cover letters Updates Federal and Provincial Tax for Pensioners according to their TD1 forms and Non-Resident Tax amounts received from CRA International Tax office Back up Member Services for phone calls and walk-ins as required Additional duties as required
We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided throughout the recruitment, interview and/or assessment process to applicants with disabilities.

Job Types: Full-time, Permanent

Pay: From $81,871.92 per year

Benefits:

Company pension Dental care Extended health care On-site parking Paid time off Vision care
Work Location: In person