Job Description

St. John's, Newfoundland and Labrador

Lifewise is seeking a part-time

Peer Supporter

to join our team. Lifewise is a non-profit organization created by and for individuals living with mental health and addictions issues. Our mission is to inspire hope for recovery and decrease stigma for individuals living with mental health and addictions issues and their supporters.

Please note that this position will be working directly as a member of the warmline team. The successful applicant will enjoy engaging with people though a phone-based service and demonstrate an ability to engage with a range of diverse populations, including individuals living with serious and persistent mental health and addictions issues.

Duties and Responsibilities

This position is responsible for utilizing their own lived experiences in conjunction with the established guidelines of Peer Support, the Recovery Approach, Lifewise, and other partnering organizations. This position also:

Provides peer support via the telephone on the provincial warmline Compiles, maintains and reports on monthly and quarterly program statistics Attends regular program meetings in order to share pertinent information and maintain effective communication Offers support in analyzing trends in programs, identifying issues and developing and recommending solutions Remains informed on all areas of peer support and recovery Represents organization as required Performs other duties as required

Qualifications and Experience

Personal lived experience with (and willingness to share) mental health/ addictions issues Access to a personal cell phone and reliable internet for work purposes Clear Vulnerable Sector Check

Required Skills and Specifications

Demonstrates empathetic, patient, non-judgmental and supportive personality Demonstrates a sound understanding of self-help, peer support and recovery Demonstrates commitment to high professional ethical standards Demonstrates ability to work independently and as a supportive member of a team Demonstrates excellent interpersonal and relational skills - ability to establish trusting relationships Demonstrates a commitment to role modelling a recovery lifestyle by sharing common experience and practical information Demonstrates an ability to respect other people's right to refuse help or resist change Demonstrates a high level of confidentiality and flexibility towards change Demonstrates effective strategies for maintaining own personal health Demonstrates strong computer skills and proficiency in Microsoft Office Demonstrates effective verbal and written communication skills Demonstrates ability to engage with a range of diverse populations, including individuals living with serious and persistent mental health and addictions issues.

Work Hours

15 hours a week; current schedule is Sundays (4pm-12am), Tuesdays (4pm-12am).

Salary

The position is offered at a rate of $24.49 an hour. Lifewise offers a competitive health and dental package available after the probationary period. All staff are offered a variety of training opportunities, including a professional Peer Support training program, ASIST and MHFA.

We also offer a working environment that supports and fosters wellness. Our all-inclusive team approach is unique in that we honor and recognize mental health and addictions issues as an asset.

How to Apply

Email your cover letter and resume explaining how you meet the requirements to hire@lifewisenl.ca by 4:00 pm, December 10th, 2025. Please ensure to include details about your lived experience in your cover letter, as this is a requirement for employment with Lifewise.

Job Type: Part-time

Pay: From $24.49 per hour

Work Location: In person