Job Description

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Job Title:

Peer Support Worker ( Grid 21)

Number of Position:

1

Competition Number :

C55

Location:

HUB

Position Status :

Full Time Temporary (Assignment end date - 3/31/26)

Collective Agreement:

Communities Bargaining Unit

Compensation:

$27.92 -$29.60

Reports to:

Program Manager, HUB

Shift Timing

: Monday- Friday- 09:30 am - 05:30 pm

Job Summary:

The Peer Support Worker provides supportive mentorship as well as a variety of services to those living with viral hepatitis and/or HIV currently incarcerated, or recently released into community with connections to information about blood borne diseases, community referrals, treatment plans, and case planning. This role includes facilitation, transportation support, statistic collection, education, outreach and evaluating service delivery.

Responsibilities:

Client Services

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Assist clients to identify barriers and determine positive actions to overcome them

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Support clients by discussing their goals and communicating feedback to Case Managers or Mental Health Workers

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Distribute Harm Reduction supplies and resource materials

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Acts as a back-up to all other support staff

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Assist staff with monitoring the general well-being of clients who might be experiencing substance-induced acute psychosis and/or mental health decompensation

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Draw on personal experiences with incarceration, addiction, and/or mental wellness challenges to provide empathy and support to residents to live their most meaningful, authentic lives

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Maintain client confidentiality and respond to client rights to health care information

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Maintain professional boundaries with clients and staff members

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Practice and encourage respects, trust, empathy, and integrity in interactions with clients

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Convey any information required for documenting on the facility brief

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Other related duties as assigned

Qualifications:

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H

igh School diploma or equivalent combination of education, training and experience such as a certificate in Community Social Services". Approximately 1 year of experience, including lived experience with HIV/HCV and/or justice involvement

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Experience leading or participating in community groups

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Experience providing one-on-one support in a relevant setting

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Satisfactory completion of a criminal records check with vulnerable sector screening is required; ability to obtain Federal Clearance

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Satisfactory completion of Tuberculosis Screening form is required

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Satisfactory completion of Employee Immunization Record form is required

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First Aid 1 and Current CPR certificate is required

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Valid driver's license accompanied by a driver's abstract is required

Skills & Knowledge:



Strong interpersonal skills and ability to communicate effectively in writing and verbally in English Strong critical thinking, decision-making, and problem-solving skills Ability to perceive situational or other stressors that elevate risk and act proactively in response Ability to engage and involve adults in support and learning activities Demonstrated commitment to the social sector with a passion for the organization's mission is essential


Competencies



Approach to Work

+ Demonstrates initiative, flexibility, adaptability and resourcefulness + Actively seeks and incorporates feedback to inform continuous self-improvement
+ Sets goals, creates and implements action plans, monitors progress, and evaluates results
+ Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

+ High-degree of relevant and current job knowledge and skill
+ Consistently produces accurate, thorough, high-quality work in a timely manner
+ Builds and promotes a culture of health and safety in the workplace
+ Implements and enforces best practices in health and safety within the workplace

Judgement & Decision-Making

+ Models independent thinking and creativity
+ Demonstrates effective problem-solving skills
+ Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
+ Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

+ Expresses themselves clearly and professionally both verbally and in writing
+ Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
+ Has a manner, style and presence that makes a positive impression
+ Listens to and considers others' views

Personal Leadership

+ Models the organization's core values of social justice, teamwork, social innovation, and strength-based practices
+ Fosters enthusiasm, energy and commitment
+ Takes responsibility for personal actions, performance and health
+ Is reliable and accountable; shows up on time ready to work

Teamwork & Collaboration

+ Effectively works with their colleagues to ensure organizational success
+ Champions positive working relationships with staff and external stakeholders
+ Supports an environment of openness, and champions teamwork and communication across programs
+ Leverages the expertise and experience of others for organizational success



Closing Details:


Closing Date: Internal applications will be accepted until 4 August 2025 at 5:00pm.


"All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9." Internal applicants must notify manager of intent to apply.