Job Description

The Prince Albert Police Service is seeking a highly knowledgeable individual responsible for providing information technology support within the Prince Albert Police Service. The PC Support Officer reports to the Information Manager.Principle Duties & Responsibilities:

• Provide on-site IT support and resolve technical issues/inquiries with clear and concise resolution.
• Day to day installation, deployment, support, and maintenance of computers, software programs and applications.
• Extraction and management of surveillance video from many disparate systems.
• Travel within city limits to pick up or access surveillance systems and archive to media.
• A personal vehicle is required to perform these tasks. Compensation will be provided for fuel usage.
• Actively participate with team members in management and implementation of projects.
• Provide support to the Information Manager and team in the development of IT system support standards, guidelines, and policy.
• Participate in on call rotation consisting of some after hours, weekends, and holidays.

Required Qualifications:Desired Qualifications include:

• Degree or Diploma in an IT-related field with a minimum of 3 years practical experience, or an equivalent combination of education and experience in another suitable manner or IT discipline.
• Excellent troubleshooting and problem-solving capabilities
• Must have knowledge of and aptitude for configuring and troubleshooting computer hardware, software, and networks.
• Demonstrated thorough knowledge of current Information Technology best practices specifically in relationship to Public Safety functions.
• Knowledgeable in audio/video conversion software and techniques.
• Ability to maintain confidentiality.
• Demonstrated ability to respond in a fast paced environment.
• Strong organizational and communication skills.
• A+ certification and additional Microsoft certifications is an asset.

Qualified applicants must be successful in background and security checks.This is an Out of Scope, Civilian position, with the Prince Albert Police Service. Hours of work are Monday to Friday, 8:00am to 4:45pm (7.75hrs/day) with every third Friday off.The Prince Albert Police Service is an equal opportunity employer.We thank all applicants, however, only candidates selected for an interview will be contacted.The application deadline for this position is at 4:00 p.m. on July 26, 2024. Please submit a cover letter and resume to Finance and HR Manager, Angela Dumont.Email: adumont@papolice.ca
Mail or in person: Prince Albert Police Service 45 15th Street West, Prince Albert, SK S6V 3P4

City of Prince Albert