Job Description

Looking for Payroll Specialists. Must have Payroll processing (200 employees +) experience as opposed to just accounting skills.

This full-time role can be 100% remote based working from anywhere in Canada.

Hours are 9am - 5pm EST

The Payroll Specialist will be responsible for processing full-cycle payrolls for multiple customers while maintaining a high level of customer service.

Responsibilities:

Responsible & fully accountable for the payroll& audit function of multiple clients with a range in complexity from one client to another. Responsible for scheduling & running the assigned client payrolls. Follow standard operating procedures & best practices. Maintains complete, accurate & timely client/employee records based on real time requests. Maintains complete & accurate client profile notes & processing instructions for each client. Responds to & resolves all incoming telephone calls &/or email inquiries from clients/partners. Delivering the highest level of customer service within expected timelines. Create & manage client communication & their requests. Provide resolutions to client requests & issues. Balance respective payrolls based on PSI fall year end audit calendar. Ensure all auditing issues are addressed & or escalated to management for action. Responsible for processing year-end for all clients, including but not limited to T4s, RL1Slips, EHT Annual Reconciliation, Workers' Compensation annual filling and more. Utilizes all internal tools & processes to ensure payroll compliance & service excellence. Partner with implementation team to review setup to ensure seamless transition of new clients. Provide suggestions for system changes to ensure program enhancements are addressed.
Qualifications:

3+ years experience - Payroll processing (processing payroll for 200+ employees) Payroll experience in all provinces and territories preferred Canadian Payroll Association (PCP)certification preferred. Multi-province payroll experience required - Ontario and Quebec preferred Minimum 3 years of client service experience Strong PC experience, understanding of operating systems and MS Office; Advanced Excel skills required.
Competencies:

Superior client service skills and strong active listening skills Effective communication skills (written and verbal) Proven ability to multitask and complete tasks and project work within tight timelines Demonstrated prioritization, organization, time management and follow-up skills Independent thinker who is highly motivated and possesses an intrinsic passion for quality Ability to work in a constantly changing environment and consistently achieve quality standards Strong organizational skills; including effective prioritization and follow-up Proven ability to work independently or in a team environment Detailed oriented
Job Types: Full-time, Permanent

Pay: $63,000.00-$66,000.00 per year

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off Tuition reimbursement Vision care Wellness program Work from home
Experience:

Payroll: 1 year (required)
Work Location: Remote

Expected start date: 2025-12-02